By Holly Reisem Hanna
Back when I was in college, I worked for a telemarketing company. While the gig itself was flexible with it’s hours and it paid well, it totally exhausted me. More often than not, people did not want to converse on the phone (which I totally get), so I would have to deal with their anger, irritation, and lots of hang ups. Over time I dreaded going in to work. After college, I worked for Medicaid doing prior authorization for nursing visits and home medical equipment. Again I was on the phone for long periods of time dealing with disgruntled providers — no fun!
While a lot of work at home jobs are phone-based, the Internet has opened up a new breed of customer service that does not require being on the phone. In fact, live customer service chat is becoming more and more popular everyday. Some of these chat positions do require background knowledge of a specific area, and many of them do require you to type a certain number of words per minute, so make sure you read all of the criteria before applying.
If you want to work from home as a chat agent, here are 9 companies to check out.
- Help fix technical issues and provide customer service (more…)
Posted in Work at Home