April’s Business Book Club Pick – The Napkin, The Melon & The Monkey
Posted in Business Book Club
2 Comments »
Welcome to The Work at Home Woman’s Business Book Club!
April’s Business Book Club pick is, The Napkin, The Melon & The Monkey by Barbara Burke.
Midpoint Discussion: Friday, April 16, 2010 – read up to chapter 5.
Final Discussion & Review: Friday, April 30, 2010.
Book Stats: 130 pages. 10 Chapters.
Book Description: As a customer service agent, Olivia has been trained to handle irate customers in a calm, professional manner. But one day she loses control and yells back. Terrified that she’ll be fired, she seeks out Isabel, the call center’s sage. The advice she receives from her wise mentor changes her life:
- SODA (Stop. Observe. Decide. Act) – a sure-fire formula for remaining calm in any situation
- Unplugging – a centuries-old practice to reduce anxiety and promote creativity
- Aha!s – 22 practical insights that become the framework for living a happy life
This modern-day fable shows us that the best way to reduce stress is to cultivate mindfulness. While we cannot control much of what happens, we can get better outcomes if we stop to see situations clearly and calmly. This book serves as both a powerful resource for business professionals looking for practical, easy-to-use tools for dealing with difficult people and an inspirational tale for those who want better relationships and a happier life. (more…)
















Happy Wednesday! Today is the final discussion for
By Anastasia Borisyuk
Do you work at home?
By Holly Reisem Hanna



