Love everything to do with money and banking? If you love helping others with their finances, then these work-at-home banking jobs are right up your alley!
Whether you’re an experienced banking professional or looking to break into the world of finance, these 14 work-from-home banking jobs are perfect for you.
Benefits of Working in the Banking Industry
It may go without saying, but working in one of the country’s biggest industries comes with a lot of perks! Across the board, many banks and financial institutions offer excellent compensation and benefits. This goes doubly so for remote customer service jobs, where financial institutions typically offer above-average pay, frequently paying $42,145 annually.
No matter what job field you’re interested in though, there are usually lots of opportunities for career advancement within the banking industry.
Many financial institutions utilize proprietary software and systems, dedicate anywhere from weeks to months toward training, subsidize your courses and exams for licensing, and let you in on a lot of valuable trade secrets. That often means that, especially for the bigger financial companies, there’s a lot of incentive to keep you as an employee, and you’ll see team members rewarded for their loyalty and longevity with the company.
Banking Job Requirements
While it’s easy to be intimidated by remote banking jobs, there’s no need to be! Banks and financial institutions offer plenty of opportunities to get your foot in the door with entry-level positions. While a bachelor’s degree or more specialized-financial experience is often preferred, many remote banking customer service and call center jobs simply ask for general customer service experience, a high school diploma or GED, and a clean background check.
Many entry-level positions like remote bank tellers and financial services representatives offer top-of-the-line, on-the-job training, and then you can leverage that training and experience to later move up in the company.
Bank of America’s primary clientele includes individual banking accounts as well as institutional advisors and companies. This company prides itself on workplace diversity while providing its employees with growth opportunities that include leadership roles.
Benefits of working for Bank of America include health benefits, 401K, 16 weeks of paid parental leave, fertility and adoption assistance, tuition assistance, and more.
In terms of positions, Bank of America hires remote employees in almost every category. However, if you are looking to launch your career in the financial field, you can frequently find entry-level call center roles in a range of specialties, including credit assistance, loan fulfillment and processing, collections, wealth management, and financial advising.
While Bank of America hires nationwide, its positions are often location-dependent. Call center positions are most commonly available in Arizona, Delaware, and Texas, but check your state to see what jobs are currently open in your area.
Citizens Bank prides itself on creating a stellar “talent community” of employees and taking its commitment to diversity and inclusion seriously. And it has the awards to back it up! It’s been rated as one of the best places to work for gender equality, diversity, LGBTQ equality, disability equality, and veterans.
Some of the benefits provided by Citizens Bank include:
- Comprehensive health care coverage, including medical, vision, and dental insurance – available to both full-time and part-time employees
- Paid time off includes 11 holidays and 27 PTO days
- 10 weeks of paid maternity leave, and 2 weeks of general paid parental leave
- Adoption assistance
- Education reimbursement
- Flexible work arrangements (including scheduling!)
- Retirement benefits and stock options
- A dedicated Return-to-Work program for individuals who’ve taken a break from their career to raise children, provide eldercare, serve in the military, or other reasons
With a wide variety of work-from-home banking positions, you can find your niche within the finance world at Citizens. From mortgage officers and account executives to loan processors and more, this company is a great place to start your remote job search. The site is straightforward to navigate, with a separate section dedicated to “work from home” positions. Many of Citizens’ remote jobs are available nationally, while others are location-based.
Chase bank is another large banking corporation that has embraced the work-at-home world. From virtual bank managers to virtual banking assistants and team leads, JP Morgan Chase has various remote options you can choose from.
JP Morgan offers all of its full-time workers comprehensive employee benefits like medical, dental, and vision insurance, family care, retirement accounts, paid parental leave, backup child care services, flexible work options, and more.
Jobs at JP Morgan Chase are primarily location-based in Delaware, Florida, Illinois, New Jersey, New York, Ohio, or Texas, with some openings available in the UK and India.
PNC is a financial services company that works with individuals as well as large and small businesses. They hire remotely in just about every category, but some of the most frequent entry-level postings include virtual customer service representatives, virtual payment advisors, loan processing assistants, underwriting specialists, and mortgage loan officers.
Although remote, these positions tend to be location-based, primarily in AL, AR, AZ, CA, FL, GA, IL, IN, KS, MA, MI, MO, NC, NJ, NM, NY, OH, OR, PA, TX, VA, and Washington D.C.
PNC offers a “remote” job filtering option, so use the filters on the left-hand side to find remote openings in your area.
5. TD Bank
TD Bank prides itself in making sure its employees are genuinely supported. They mention in several places that “every day is an adventure” for their employees. Sound like a great place to launch or continue your banking career online?
There are several perks to working remotely for TD Bank, but career development is one of the biggest. They offer ample opportunity for advancement within the company, training and development, and a program to relaunch your career after a break.
TD Bank offers both nationwide and location-based positions, with most location-based jobs being offered in CT, DE, FL, GA, MA, MD, ME, MI, MO, NC, NH, NJ, NY, PA, SC, TX, VA, and Washington D.C. To search for work-from-home job opportunities, you’ll need to type in the keyword “remote” into the filter search on the left-hand side.
First Horizon hires remotely in several job categories, but the entry-level positions you’ll see available most frequently are virtual bankers and bankruptcy representatives.
As a virtual banker with First Horizon, you’ll deliver superior customer service to First Horizon customers through digital interactions such as online, mobile, and social and through their contact centers via phone, email, and other correspondence. You’ll help customers with:
- Managing their accounts
- Enabling digital payments
- Providing overall solutions for their financial needs
To work as a First Horizon virtual banker, you’ll need a high school diploma or equivalent education and 2 years of general customer service experience.
Bankruptcy representatives are responsible for providing monitoring and oversight of bankruptcy accounts. You only need 1 year of general work experience for this role, but experience in collections is a plus.
First Horizon offers benefits like medical, dental, and vision insurance, multiple retirement and savings accounts, paid parental leave, adoption reimbursement, tuition reimbursement, and more. To find remote openings with First Horizon, simply add the search term “remote” to your query.
Some of the most common remote banking jobs KeyBank offers are Loan Officers, Financial Analysts, Risk Analysts, and Underwriters. These positions all require a mid-level amount of related financial experience. While slightly less common, KeyBank also hires remotely for more entry-level roles in Account Management, Customer Service, and as a Fraud Client Service Center Representative.
If you have some financial experience under your belt though, Risk Analyst and Underwriting positions are great stepping stones into higher-paid positions. Both positions deal with determining the risks involved with credit decisions such as loans or credit lines. Risk Analysts typically work on the institution’s side to determine the risks of providing these services, while an Underwriter will work with a particular client to assess his or her individual creditworthiness.
Both positions at KeyBank require 3 years of general financial experience. Risk Analyst positions require a bachelor’s degree, but Underwriting positions do not.
Remote jobs at KeyBank can be found using the location filters. Some positions are available nationwide, which can be found using the “remote” filter. However, most are going to be location-based, listed under the “For Those Who Work at Home, [State]” filter options. Scroll down to where those are listed and choose the filter that applies to your location.
At this time, KeyBank hires in AK, AL, CA, DE, FL, GA, IL, IN, KY, MA, MD, MI, MN, MO, NC, NJ, NY, OH, PA, SC, TN, TX, VA, WA, WI, and Washington D.C.
8. US Bank
US Bank hires remote employees for its Contact Center, Corporate Functions, Sales & Relationship Management, Credit Underwriting & Lending, Banking Operations, Investments, Asset Management & Insurance, and Technology.
To work in its Contact Center, you’ll generally need a high school diploma and at least 2 years of experience. You’ll be responsible for handling customer inquiries, resolving billing disputes, assisting with lost or stolen checks and credit cards, and other related tasks.
US Bank offers competitive benefits for both full-time and part-time employees. They primarily hire in the US, but you can also find openings in the UK, Ireland, Spain, Poland, and Lithuania. For US-based jobs, some are available nationwide; others are location-based. Use the “remote” filter options to find current openings.
Truist Financial hires for a variety of experienced-level banking positions. The two of the most frequently offered are Financial Crimes Analyst and Credit Operations Client Support Specialist roles.
Credit Operations Client Support Specialists are tasked with providing help desk support to both commercial and consumer lending clients. You’ll be responsible for assisting with inquiries related to their loan applications, loan servicing systems, and any necessary documentation. These positions require an Associate’s degree and 1 year of experience in banking, loan operations, or a call center environment.
Financial Crimes Analysts are responsible for investigating financial crime alerts and reviewing related accounts and transactions. For these roles, you’ll need a high school diploma and 1 year of banking, financial, or related experience.
To find remote jobs with Truist, search via keyword, using “remote” in your search terms. Credit Operations Client Support positions are listed under the “Professional, Administrative, and Operations Support” job category (not Call Center!), and Financial Crimes Analyst positions are under “Risk.”
All of Truist’s jobs are location-based in the United States.
Synchrony hires work-at-home customer care employees in the US, the Philippines, and India. US-based jobs are generally located in Arizona, Florida, Kansas, Ohio, or South Dakota, though positions are available in other locations periodically.
Synchrony hires Customer Care Representatives to work in general customer service, fraud, collections, deposits, and other areas. All of the roles start at $20, offer flexible scheduling, and come with extensive benefits, including medical coverage, 401K, paid parental leave, tuition reimbursement, and more.
Discover hires remote employees in just about every category, but some of the banking roles they hire most frequently include Personal Bankers, Loan Specialists, Cardmember Service Representatives, Financial Representatives, Collections Representatives, and Customer Service Representatives.
Most of Discover’s entry-level Customer Service positions do not have any education or experience requirements. Some of the more specialized banking or financial roles may require a high school diploma or GED and 1-2 years of experience.
Discover offers full-time employees excellent pay and benefits, including medical, dental, and vision insurance, 401K, employee stock options, tuition assistance, a home office setup stipend, and more. Pay typically starts at $17+ per hour. Positions with Discover are usually location-based in Arizona, Delaware, Ohio, and Utah, with occasional openings in Illinois, Maryland, New Jersey, Pennsylvania, and other states.
12. American Express
American Express hires Virtual Customer Care Professionals to provide customer service to its financial customers via inbound calls. Most of their positions ask for a high school diploma or equivalent education, at least 2 years of experience in a customer service or sales environment, and come with benefits like medical, dental, and vision insurance, 401K, bonus programs, travel perks, and more.
American Express hires in 47 US states, excluding Alaska, California, and Hawaii.
While not exactly a bank, Jack Henry & Associates provides a payment processor service for banks, credit unions, and other financial institutions, and they frequently hire for remote banking jobs. One of the most common is Fraud Support Call Center Representatives.
As a Fraud Representative with Jack Henry, you’ll provide customer service via inbound calls for fraudulent or suspicious debit, credit, and ATM card transactions, assist cardholders with lost or stolen card reports, and cancel cards and fraudulent transactions as necessary.
These positions ask for 1 year of experience and start at $15 per hour.
FlexJobs is one of the more reliable job-seeking platforms available for finding work that actually fits around your schedule. I used FlexJobs when I first started my work-from-home search and continue to use it today to find other opportunities as they arise.
To find your next remote banking job, use search terms like banking or finance, and let FlexJobs do the rest. If you’re looking for a specific position within the banking industry, you can search for that as well.
There are several other options if you’re looking to find work-from-home banking opportunities. Searching for work-at-home banking jobs on sites such as LinkedIn and Robert Half can widen your remote job search. You can also sign up for job alerts and have the newest banking job ads delivered to your inbox.
Another great option is to think a little more locally. Check on local banking and credit union websites to see if they offer any work-from-home positions under their “careers” tab. Many banks and other financial institutions have branched out toward the virtual sector as a way of saving money and keeping up with employee needs in changing times.
Have experience in the financial industry or have questions or advice? We would love to hear from you! Drop us a line below!
Originally published February 1, 2021. Content updated August 2022.