60 Top Remote Customer Service Jobs You Can Do From Home

If you’re looking for customer support, sales, receptionist, or phone operator jobs from home, we have you covered. Check out this massive list of remote customer service jobs! 

Over the years, I’ve worked my fair share of phone jobs.

In college, I worked as an appointment setter for a direct sales team. I also worked as a telemarketer, making phone calls for charities, political campaigns, and Pizza Hut, offering customers a buy-one-get-one-free deal.

After college, I moved to Vail, Colorado, to snowboard for the winter season. To fund this excursion, I worked as a reservation agent at the Lodge at Vail, helping people book hotel rooms.

Later, after obtaining my second degree and my nursing license, I worked on the phone, approving medical equipment, supplies, and nursing visits for Medicaid patients.

If you enjoy talking to others and can stay calm under pressure, there are tons of remote customer service jobs where you can get paid to talk on the phone!

The Equipment You’ll Need For Remote Customer Support Jobs

For most remote customer service jobs, you’ll need a hardwired high-speed internet connection; this means no Wi-Fi, satellite, or hotspot connections. A few companies, like Working Solutions and ACD Direct, allow contractors to use DSL connections. Most companies will have job seekers submit an internet speed test along with their job applications. 

Another thing you’ll need is a dedicated home office that is free of distractions; no dogs, kids, or household members should interrupt you while you’re having customer conversations. Since you’ll be sitting for long periods, you should also have an ergonomic desk and office chair. Standing desks are a great option for this kind of remote work. 

Lastly, you’ll need a computer and a hardwired headset. Some companies, like Apple, Amazon, and Zapier, will provide all the equipment you need to do your job. Other companies, like Williams-Sonoma, do not. Each company has different software programs that they use for their customer service calls and documentation. Be sure to read through these requirements before applying so that you don’t waste time applying for jobs that you’ll be unable to do. 

What Qualifications Do You Need For Remote Customer Service Jobs?

If you’ve never worked from home, customer support jobs are an excellent way to begin your journey. While some companies do require previous work experience, many companies do not. However, you will need excellent communication skills, both written and oral, empathy and passion for helping people, and tech-savviness.

For some customer service roles, you’ll be required to have technical expertise so that you can help customers troubleshoot technical issues. If you enjoy helping customers with their concerns but prefer not to talk on the phone, there are companies that hire online chat and text agents. You can explore this post for information and hiring companies.

60 Remote Customer Service Jobs You Can Do From Home

This list focuses on remote customer service, tech support, receptionist, lead generation, and sales jobs. If you’re looking for remote phone-based nursing jobs, check out this post.

1. AAA

AAA hires remote customer service reps for its insurance and membership service centers. These positions are full-time and come with benefits. You’ll need a high school diploma, excellent customer service skills, and proficiency with computers to apply for these positions. The positions are location-dependent, but you can use the search filters on the left-hand side of the screen to expedite your search. And if you’re bilingual, they often have remote job openings for fluent Spanish- and English-speaking candidates.

2. ACD Direct

If you’re interested in working with businesses or non-profits, ACD Direct might be a great fit. You can work remotely as an independent contractor and earn $0.25-$0.35 per talk minute. These are inbound marketing calls, and you get paid per talk minute. ACD Direct does not hire individuals from CA, DE, LA, MA, SD, VT, WA, WV, or WY.

3. Aira

Aira hires at-home agents to assist the blind and visually impaired via phone. Their clients wear special glasses that let agents see their surroundings so they can assist them in their daily lives. Due to the nature of their work, they offer day, night, and weekend positions. Aira offers a variety of employee benefits like health insurance, paid sick leave, and an annual tech stipend.

4. Alorica at Home

Alorica is an outsourced communication solution. This means companies hire Alorica to handle their phone work (such as research, customer service, sales, project management, and more). Each job listing has different requirements for experience and location. Customer service reps earn an hourly wage, and full-time positions come with benefits and paid training.

5. Amazon

Amazon hires work from home customer service associates. You’ll interact with customers via phone, chat, and email in this position. Amazon has both full- and part-time jobs available. With Amazon, you’re hired as a W-2 employee, not an independent contractor. As part of the Amazon customer service team, you’ll answer queries via phone, chat, and email communication from customers, drivers, shippers, and delivery partners, resolving technical issues.

6. American Express

At American Express, they hire remote call center workers for customer service, travel and lifestyle, sales, and human resources positions. Positions include virtual or hybrid work arrangements, competitive pay, bonus incentives, and comprehensive benefits.

7. Answer Aide

Answer Aide is a 24/7, 365 answering service that hires full-time customer service reps in AL, FL, GA, and TX. For this entry-level job, all you need is excellent communication skills, the ability to multitask, and a typing speed of 40 words per minute. Answer Aide offers competitive wages and benefits; however, you’ll need to supply your own computer.

8. AnswerFirst

AnswerFirst is a call answering service that operates around the clock and hires full-time and part-time customer service professionals from AK, DE, GA, IN, MT, NV, NC, SD, TN, TX, and WY. For these roles, you’ll need excellent communication and typing skills, and customer service experience is preferred. You’ll also need to provide your own equipment for this job, but benefits are available to all employees working at least 30 hours per week.

9. Anywhere Works

Anywhere Works hires remote client experience associates, bilingual associates, account specialists, HR generalists, and other remote positions. For these full-time positions, you must live in AZ, FL, GA, ID, MO, MT, NC, OH, SC, TN, TX, UT, or VA. Anywhere Works hires entry-level workers and provides benefits 60 days after employment. Workers need to provide their own computers and high-speed internet connections.

10. Apple

Apple hires part-time and full-time at-home advisors, team managers, and area managers to provide customer service and tech support to Apple users. You must have two years of tech troubleshooting experience and be able to type 40 WPM. These positions come with competitive pay, benefits, and an iMac and headset.

11. Aspira Connect

Aspira Connect hires individuals from the US and Canada for remote customer service roles within the outdoor recreation niche. Work from home positions will display the word “remote” on their job page in the job title. You must have excellent communication skills and previous customer service experience to apply. Aspira offers competitive pay and many benefits, like three weeks of paid vacation.

12. Aspire Lifestyles

Aspire Lifestyles is a global company that hires individuals for remote customer and concierge services. Look for the job listings with “work from home” in the title to find their remote positions. The pay is competitive, and full-time positions come with benefits. You should have a high school diploma and excellent verbal and written communication skills.

13. Back Office Betties

Back Office Betties hires full-time virtual legal intake specialists from AZ, NV, PA, and TX. For these call center jobs, you must have at least 1 year of experience and a typing speed of 45 words per minute. All of their positions are Monday through Friday, and offer benefits and all the equipment you need to do your job.

14. Capital One

Capital One hires a wide variety of remote customer service jobs, including customer care agents and concierge managers. Most of their positions are open nationwide, and they provide competitive pay and comprehensive benefits for their team members. To locate the remote positions on their site, select the remote option from the left-hand sidebar.

15. Carnival

Carnival occasionally hires virtual vacation planners in FL, GA, TX, and NC to help customers with their travel plans, questions, and concerns. For this remote position, you must have a high school diploma or GED and at least 1 year of sales experience. As a vacation planner, you’ll earn an hourly pay rate, plus commission. You’ll also receive comprehensive benefits and perks like discounted and free cruises.

Read: Remote Jobs in the Hospitality, Travel, and Tourism Industries

16. Chewy

Chewy hires customer service associates in certain states to answer inbound phone calls and answer questions. Some of their customer service professionals require a pharmacy tech license, as you’ll be speaking with Chewy’s pharmacy customers; other roles are more general in nature and don’t require specialized education. Chewy is an equal opportunity employer that offers competitive pay; however, positions are location-dependent.

17. Chili Piper

Another company to explore for remote customer service jobs is Chili Piper, a B2B SaaS startup. They are a fully distributed company that allows employees the flexibility to work from anywhere. They also offer a wide variety of benefits to employees, including health benefits, unlimited vacation, annual company retreats, all the equipment needed to do your job, and more! You can also sign up for job alerts on their website, so you can learn about new job openings in your desired job category.

18. Concentrix

Concentrix hires full- and part-time sales and service reps, customer service reps, and tech support reps from 35 states. You’ll need a high school diploma or GED and 1 year of customer service experience for these remote call center positions. Concentrix offers paid training and benefits, but they do not hire residents from AK, CA, CT, DC, HI, IL, ME, MA, MT, NV, NJ, NY, OR, RI, or WA.

19. Conduent

Conduent is a business services provider that offers staffing solutions for companies. It hires individuals from all over the world for both in-person and remote occupations in customer support, project management, IT, data processing, sales, accounting, internal services, and security. It has both full- and part-time positions, and some roles hire entry-level workers. If you enjoy handling customer inquiries, Conduent is a great place to start your remote job search.

20. Connexus

Another company that hires customer service talent to work from home is Connexus. They have both full-time and part-time openings, and they even have roles for bilingual French and Spanish speakers. While they prefer applicants with customer service experience, it is not required. They also offer a wide variety of benefits, including the ability to get paid daily.

21. CVS Health

CVS Health hires work from home call center customer service representatives. You must live within 75 miles of a training facility and have at least six months of experience. CVS offers competitive pay, paid training, and benefits.

22. EchoStar

EchoStar, which acquired DISH, hires remote retention reps, specialists, and inbound sales representatives. Positions are full-time roles and location-dependent. To qualify for these positions, you must have a high school diploma and 1 year of experience in sales. These remote customer service jobs offer base pay, commission, and a variety of employee benefits.

23. Enterprise Holdings

Enterprise Holdings, which houses Enterprise Rent-A-Car, Alamo Rent-A-Car, and National Car Rental companies, offers work from home positions for reservation sales representatives. The hourly pay rate starts at $16.50 per hour, plus a competitive commission structure.

24. Exact Sciences

Exact Sciences hires remote customer care specialists to provide phone support to health care providers, patients, and the general public. This position requires a high school diploma or GED and four years of related experience. These positions are full-time and come with benefits.

25. Foundever

Foundever hires home-based call agents in 45 countries worldwide to answer inbound calls. Unlike many other call center jobs, you’re hired as an employee, not an independent contractor, at Foundever. This position offers competitive pay, health and retirement benefits, and career advancement opportunities.

26. Gabbyville

Gabbyville hires full- and part-time virtual receptionists in the US. They offer flexible hours (5:00 am EST-5:00 pm PST Monday-Friday). If you want to work for Gabbyville, send your resume to [email protected]. You should have excellent communication skills and prior administrative, customer service, or receptionist experience.

27. HealthMark Group

If you’re looking for a company that values diversity and inclusion, check out HealthMark Group. They hire employees, mainly in Texas, for remote customer service, medical record processing, data entry, and more! Positions are full-time and offer a wide variety of benefits. Many positions are entry-level and don’t require any prior experience! You can also join their talent community and get new job alerts. Sign up on their website with your first name, last name, email address, and mobile phone number, or sign in through your Facebook, Google, or LinkedIn profile.

28. Hilton

Hilton hires reservation sales specialists and customer care coordinators. You must have excellent communication skills, persuasive sales ability, and customer service experience. Hilton offers an extensive benefits package, base pay, and performance incentives for top performers.

29. Holland America

Holland America hires work from home cruise consultants to promote and sell cruises through outbound calls. Must reside in one of the following states: WA, OR, CO, or NV, to be considered for employment. Positions are full-time and come with generous benefits, including paid time off, health coverage, travel perks, a 401(k), and more.

30. Insurify

Insurify hires remote customer service representatives in AL, AR, AZ, CO, FL, GA, IA, IL, MA, MI, MN, MO, NC, NH, NJ, NY, OH, PA, RI, TN, TX, UT, VA, and VT. For these full-time positions, you’ll need customer service experience, and they prefer candidates with a property and casualty insurance license. Insurify offers competitive pay and a variety of benefits.

31. Kelly Services

Kelly Services is a staffing agency that offers remote customer service and tech support positions. Applicants should have a high school diploma or GED, excellent communication skills, and at least six months of customer service experience.

32. Lincoln Financial Group

Lincoln Financial Group hires website technical support representatives, customer service associates, bilingual customer service representatives, and more. Positions are location-dependent, but some do not require any experience, making them perfect for high school and college grads. Positions are full-time work opportunities, and they do come with extensive benefits.

33. LiveOps

LiveOps hires independent contractors in the following states: AK, AL, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY for customer service, sales, and insurance roles. With this opportunity, you can set your own schedule and earn an hourly pay rate. LiveOps contracts with companies like Murad and ProFlowers.com. Agents must pay a $25 fee for a criminal background check before contracting with companies.

34. Miaplaza

Miaplaza hires customer service providers to interact with customers on the phone, chat, email, and social media channels. For these work from home positions, applicants will need at least two years of customer-facing experience, a typing speed of 55 WPM, and proficiency with technical tools. They offer competitive pay, comprehensive benefits, and a variety of schedules, as their hours of operation are from 7:00 AM to 11:00 PM ET.

35. Neiman Marcus

Neiman Marcus hires seasonal customer care phone associates to provide sales and service support to customers. You must have one year of call center experience and reside in Texas, where you’ll be required to attend an on-site training. They usually start hiring in August or September for these seasonal positions.

36. NexRep

NexRep hires work at home agents for inbound sales, outbound sales, and customer care positions. Many positions offer an hourly base pay with commission opportunities. In these roles, you’ll work as an independent contractor, not a W-2 employee. NexRep hires for companies like Red Bull, Priceline, GrubHub, and more. NexRep does not hire in the following states: AR, AZ, CA, CO, CT, DC, IL, MA, MD, ME, MO, NJ, NY, OR, RI, VT, WA, and WI. You will have to pay for a $25 criminal background check before you begin.

37. Nordstrom

Nordstrom occasionally hires work at home customer care specialists. These full-time positions come with great benefits like medical, dental, vision, merchandise discounts, and a 401(k) plan. They tend to start hiring in August and September due to the increased demand during the holiday season.

38. Omni Interactions

Omni Interactions hires independent contractors from the US, the Philippines, Guatemala, Mexico, and Puerto Rico to provide customer service and support via phone, email, chat, and social. You have complete control over your schedule with these roles, and positions pay between $14 and $20 per hour. You should have excellent communication skills, a personal computer, and a hardwired high-speed internet connection.

39. PhoneBurner

PhoneBurner hires full-time customer support reps to answer inbound calls, emails, and chats. The compensation ranges from $17 to $20 per hour, and you must have 2 years of experience in tech support. They also have part-time opportunities for specific locations as answer rate data collectors. In these roles, you’ll earn an extra $50 to $100 per week.

40. Robert Half

Whether you’re searching for permanent employment, temporary work, or contract work, Robert Half has a wide variety of remote opportunities for customer service specialists. In addition to customer service jobs, they also have remote opportunities in digital marketing, finance, legal, supply chain, technology, and more. Just click on the remote jobs toggle and select the city you’re located in to find the remote jobs in your local area.

41. Sagility

Sagility, which acquired BroadPath, hires W-2 employees for a variety of customer service, claims, sales, and healthcare roles. Most of their positions require at least 1 year of customer service experience and a high school diploma or GED. Employees are eligible for medical benefits after 90 days of employment, and pay rates are listed in the job description.

42. Smith.ai

Smith.ai hires full- and part-time virtual receptionists and customer engagement specialists from the US and Mexico to answer calls, take messages, book appointments, and more. You must have excellent communication skills and be able to type 40 WPM. Starting pay for US agents is $15 per hour, and full-time positions come with benefits. Smith.ai operates 365 days a year, 7 days a week, 24 hours a day, which means there are many different shift options available.

43. Sutherland Global

Sutherland Global hires virtual customer service representatives, tech support representatives, and sales representatives. For these roles, you need a high school diploma or GED, though some positions require a higher level of education. They offer paid training, benefits, and W-2 employment, and they hire in all states except Hawaii and Alaska.

44. Teleperformance

Teleperformance is a digital business services company that hires in-person and remote workers across customer service, sales, HR, marketing, business development, and more in a wide variety of niches, including healthcare, banking, travel, retail, and automotive. Most of their positions are full-time and require at least 6 months of experience. Teleperformance offers paid training, competitive pay, and benefits.

45. TeleReach

TeleReach is business-to-business marketing, meaning you aren’t selling products via cold calling. Instead, you’re calling businesses looking for the services and products you have to offer. To work with TeleReach, you must have a landline and undergo a training process. You can earn between $35K-$85K annually, depending on the number of calls and sales you make.

46. The Cigna Group

The insurance company, Cigna, hires remote customer service representatives, customer service advocates, customer service intake representatives, and more. Positions are location-dependent, and they require a high school diploma or GED, excellent communication skills, and a passion for providing stellar customer service. Full-time jobs come with a wide variety of benefits.

47. Transcom

Transcom hires remote, in-person, and hybrid workers from 29 different countries, including the US, for accounting, business development, customer service, administrative roles, HR, marketing, tech support, and more. For their US-based technical and customer experience advisor roles, you’ll need to be located in one of the following states: AL, AR, FL, GA, ID, IN, IA, KS, KY, LA, MO, MS, NE, NH, NC, ND, OH, OK, SC, SD, TN, TX, UT, VA, WI, or WV. Positions are full-time and offer paid training, equipment, and benefits. Best of all, Transcom is willing to hire beginners without experience.

48. TTEC

TTEC hires global associates for customer service, sales, and technical support via phone, chat, and social media. These positions include paid training and benefits. TTEC does not hire individuals from CA, HI, AK, CO, IL, MA, NJ, NY, WA, or DC; however, they will be considered for special situations. Applicants must have a high school diploma or GED and at least six months of experience.

49. U-Haul

U-Haul hires part-time sales and reservation representatives to help customers. During busy times of the year, hours may vary, but for the most part, the schedule is flexible. You must commit to a four-week training program and have a good grasp of geography.

50. UnitedHealth Group

The healthcare insurance company UnitedHealth Group hires remote customer service representatives, bilingual customer service representatives, sales support reps, and customer service supervisors. These positions require a high school diploma or GED and one year of customer service experience, and they are location-dependent. Full-time jobs come with benefits.

51. Unum

Unum hires remote customer service representatives to help customers with health insurance. You must be located in the eastern or central time zone. These positions come with paid training and lots of benefits. To find these positions on their career portal, search for the keyword “remote.” Applicants will need a high school diploma or GED and relevant experience.

52. Verizon

Verizon hires remote customer service representatives in AL, AZ, AR, CO, FL, GA, IL, MN, NM, NC, OH, OR, SC, TN, TX, UT, and WA. While agents work remotely, you may need to attend occasional onsite meetings and training, which is why the location requirement exists. Verizon provides workers with a computer, telephone, headset, applicable software, cables, and a monthly stipend for their internet connection.

53. Whatnot

Whatnot hires full-time customer support agents for day and night shifts in Phoenix, AZ. For these roles, yo must have at least 2 years of experience handling support via email or chat. Whatnot offers a wide range of employee benefits, including a home-office setup allowance and a cell phone and internet stipend.

54. Williams-Sonoma

Williams-Sonoma hires full-time and part-time remote customer service representatives to engage with customers via phone, chat, and email. These remote jobs pay $15 per hour and come with discounts on merchandise and other benefits, depending on how many hours you work. You must have at least 1 year of customer service experience and reside in one of the following states: AZ, GA, FL, AR, NC, AL, CT, TX, WI, VA, MD, TN, OH, OK, UT, ID, or KS.

55. Working Solutions

Working Solutions hires independent contractors for remote customer service, sales, and support. Depending on which program you’re working on, agents can earn up to $20 per hour plus bonuses and extra commissions. Working Solutions does not hire individuals from CA, NY, PA, or WA, and they hire entry-level workers.

56. Wrrk

Wrrk has remote customer service jobs where you’ll assist customers via phone, chat, and email. You must reside in TX, CO, AZ, GA, OH, PA, LA, MO, NC, KY, NE, WA, or OK, and have 1 year of experience. This is a W-2 position with health benefits.

57. Yardi Matrix

Yardi Matrix hires part-time, US-based workers to conduct rent surveys. The cool thing about these positions is that no experience is required, and all you need is a phone line with long-distance calling, a computer, and a high-speed internet connection. Call hours are from 9:00 AM to 6:00 PM, and you will be expected to complete at least 45 surveys in the first week and 100 surveys each week thereafter. These are part-time, W-2 seasonal roles, with a pay-per-piece pay structure.

58. Yelp

Yelp hires full-time remote customer service and sales workers in the US. For these full-time roles, you’ll need 1-2 years of experience and hold a bachelor’s degree. Yelp offers a base salary, plus uncapped performance-based incentives, and a wide variety of employee benefits that start on day 1.

59. Zapier

Zapier is a fully remote automation company that hires employees from around the world. They hire for many positions, such as business operations, engineering, finance, HR, marketing, and customer service. In these remote positions, you’ll earn competitive wages and receive a wide variety of benefits like healthcare, retirement, a home office setup, and a professional development budget. 

60. ZocDoc

ZocDoc hires remote and in-person workers in the US and India across categories such as communications, customer service, data and analytics, finance, marketing, operations, and more. In these customer experience roles, you’ll provide top-notch service to providers via calls, emails, chat, and upsell features. You must have prior customer service experience and excellent organizational and attention-to-detail skills. ZocDoc provides employees with a wide range of benefits, including 100% paid employee health benefit options.

Another Way to Get Paid to Talk on the Phone

There is one other way to work from home on the phone: being a phone actress! Yes, I’m talking about PSO jobs (phone sex operator jobs). I don’t cover this occupation on the website. However, if this is something that interests you, you can search for these remote jobs on Google. Just be aware that there are phone sex operator scams out there. Reddit has a valuable thread for finding a PSO job and how to get started.

Remote Customer Service Jobs Wrapup

One last note about working from the comfort of your home as a customer service agent. Even though there are tons of legit online customer service jobs, you still need to be on the alert for scams. Many legitimate companies are dealing with recruitment and impostor scams, so always be sure to do your due diligence before applying.

If you have excellent communication skills and enjoy talking with others, there are lots of companies looking for phone workers! Explore the companies on this list, and if you need more remote job leads, check out the Remote Job Membership.