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9 Chat Agent Jobs You Can Do From Home

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9 Chat Agent Jobs You Can Do From HomeBack when I was in college, I worked for a telemarketing company. While the gig itself was flexible with its hours and it paid well, it totally exhausted me. More often than not, people did not want to converse on the phone (which I totally get), so I would have to deal with their anger, irritation, and lots of hang-ups.

Over time I dreaded going in to work. After college, I worked for Medicaid doing prior authorization for nursing visits and home medical equipment. Again, I was on the phone for long periods dealing with disgruntled providers — no fun!

While a lot of work-at-home jobs are phone-based, the Internet has opened up a new breed of customer service that does not require being on the phone. In fact, live customer service chat is becoming more and more popular every day. Some of these chat positions do require background knowledge of a specific area, and many of them require you to type a certain number of words per minute, so make sure you read all of the criteria before applying.

If you want to work-from-home as a chat agent, here are nine companies to check out:

AppleCare – Advisor

  • Help fix technical issues and provide customer service.
  • Type 35 words per minute.

Concentrix – Home Agents

  • Online chat associates are responsible for providing basic to complex technical support.
  • Pay $10 – $12 hour.

LiveWorld – Customer Service Agents

  • Hires online moderators and agents to perform tasks like social media moderation, customer service, engagement, and monitoring.
  • Positions are part-time with hourly pay.
  • Must have strong typing skills.

Metaverse Mod Squad

  • Mod contributors specialize in digital engagement such as moderating content, chatting with customers, managing communities, checking for bugs, and updating social media.

9 Chat Agent Jobs You Can Do From Home

Needle – Needler

  • Live product expertise for retailers.
  • Earn money and points to spend in Needle's store.

SiteStaff – Chat Host

  • You must be based in the USA.
  • College education.

Support.com – Remote Services Technician

  • Type 30 to 40 words per minute.
  • Pay – $10.25 per hour.

Uber – Community Support Representatives

  • Must be an Uber evangelist.
  • Weekend and weekly evening shifts required.
  • Solid writing skills.

Chat Shop – Live Chat Agent

  • Type 80 words per minute.
  • Native-level English.

Looking for more chat agent jobs? Check out FlexJobs and Indeed — they have lots to choose from. Just make sure that you thoroughly read the job description. Many of these jobs do require some phone time, so if you're against being on the phone, you'll want to make sure that the position is 100 percent online chat and email.

Get Paid For Sexting? 

One last word of caution, the chat agent jobs for phone actresses, are sex chat operator jobs — just want you to be aware of what you're applying for if you run across these listings. I do not cover this opportunity or phone sex jobs on this site. If you're interested in working from home as a chat sex operator, WAH Adventures has a list of hiring companies.

Conclusion. 

As more and more companies go online with their businesses, there will be more and more opportunities to work-from-home as a chat agent. I will continue to update this list as new jobs pop up.

Have you worked from home as a chat agent? Which company did you work for? Drop us a note; we'd love to hear from you!

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Holly Reisem Hanna is the publisher and founder of  The Work at Home Woman, which has been helping individuals find remote careers and businesses that feed their souls since 2009. Through her unconventional career path of holding over 30 jobs and obtaining two college degrees, she’s been able to figure out how to find a career path that you’re truly passionate about. Holly’s had the pleasure of sharing her expertise on sites like CNN, MSN Money, Huffington Post, Woman’s Day Magazine, as well as being recognized by Forbes as one of the “Top 100 Websites for Your Career.” Holly resides in Austin, Texas, with her husband and daughter and enjoys reading, traveling, and yoga.

This page includes referral links. Please be aware that we only promote advertising from companies that we feel we can legitimately recommend to our readers. Please see our disclosure policy for further information.

Comments

  1. Michaela Fulgium says

    January 22, 2020 at 6:43 pm

    Hi I am in my mid 50s and most the jobs are 1 hrs away or more just looking for something to work at home to help with the bills. live in the country. legit and honest others offered a lot of telemarketer to call me No thanks any ideas would be helpful

    Reply

  6. Amy says

    July 4, 2018 at 5:40 pm

    Is the support.com at home job ever strictly chat ? How they want someone to do phone AND chat is beyond me! Lol, and for $10.25 per hour! I work for a company not listed that has chat but they chose me for their phone support, huh. Desperate for a job, I took it.

    Reply

  7. Nana P says

    June 22, 2018 at 8:33 pm

    Hello Holly!!!
    This is an amazing source of information.
    I am older with lots of experience and now disabled. It has been difficult to find employment opportunities so, thank you so much for all the work you’re doing here.

    Reply

  8. Anthony says

    June 18, 2018 at 7:32 pm

    Hello

    I am serving as live chat agent for medical therapy clinic for quite a while ago. This is part time on weekends. But now I am looking to take this job as full time. Could any one help me in this regard

    Reply

  9. space2211 says

    June 11, 2018 at 9:23 am

    I am a home maker based in INDIA, I am looking for work from home opportunities in marketing, sales, customer support . Can you kindly refer me any opportunities as such.

    Reply

  11. Christine Tiemmy Tejada says

    February 26, 2018 at 4:52 am

    Hi Holly! :)

    I am a college student, and I really want a chat job agent to support my schooling bills, I can type fast. What probably I’ll get this kind of genuine job ? Is there any of these in the Philippines ? Thank You! :)

    Reply

  12. Yj yang says

    February 14, 2018 at 3:56 pm

    Hello holly just like everyone i am currently looking for an work at home job for night time because i am working in the mornings, i have seen so many scams online and so far this website that you had made looked the most promising. I have read through your tips on how we can settle on making decisions for what is best and qualitys that we should find befor asking the question, what might be the most suitable work that the person might find, but sofar i do need the work but i feel lacking of skills that might be required of the job, Is there work that even i can do? Even if it requires someone honorable to teach me on the job? As you can tell i am very new to this work at home environment >.<
    I would greatly appreciate it if you can share some of your knowledge.

    Reply

  18. Cosmicgreengirlygirl says

    October 22, 2017 at 5:52 pm

    I’ve been working in a high volume inbound call center in California for almost 12 yrs. my husband recently applied for a position in Mississippi, we’ll know by the end of the year if we’ll be moving. I would like to stay within the same line of work but do it out of my home. However, I’m looking for the best paying jobs, I don’t want to make peanuts. Do you know who pays the best hourly? This has to be good full time work with great pay and maybe benefits.

    Reply

  19. Carla says

    September 30, 2017 at 3:29 pm

    Hello my name is Carla and I was wondering is there any chat Live Jobs with no experience and if so please list them down below thank you…

    Reply

  20. ProProfs Chat says

    September 11, 2017 at 5:24 am

    This is a good bet. Working from home for some of these big brands! Cant get better :)
    I have been working on this live chat software https://www.proprofs.com/chat/ since sometime now & feel that live chat or customer support industry is really cool. You get to connect with customers from all over, deal with them, understand their issues & help it. Awesome experience.

    Reply

  21. Sherlyn says

    June 24, 2017 at 10:53 am

    Hello my name is Sherlyn and I wanna know if I can actually work from home but I live in Honduras 🇭🇳

    Reply

  22. Soundarya R says

    June 16, 2017 at 4:19 am

    Hello,
    I am in search of online chat jobs from home.But most of the companies listed are for americans, can you please list me the list of online chat jobs from home for indians?

    Reply

  23. Akanksha says

    May 22, 2017 at 1:12 am

    Hi I am from India can you plz help me with customer support home based job I have 5 years of experience in this field plz help.

    Reply

  24. Lavanda Johnson says

    May 1, 2017 at 7:53 pm

    Am looking for a Live Chat position that welcomes wifi in the Arkansas area, any suggestions?

    Reply

  26. Pratibha Singh says

    March 5, 2017 at 1:19 am

    Hi Holly,
    Thank you for the great suggestions. I am in India and work from home. I have checked the sites given by you. Though they are very helpful some of them doesn’t seem to work. It would be of great help if you can provide the exact links for the respective jobs to work from home. Thank you once again for the wonderful suggestion and taking the initiative to reply each and every query. I really appreciate it.

    Reply

  27. Previous Needler says

    January 27, 2017 at 3:01 pm

    Hey just wanted to throw my experience in at needle. I worked there for 14 months, and it was really good for the first 6, then they went from paying us weekly, to paying us monthly, then informed us they would no longer pay cash for their groups and the entire company is moving to a Points only system. Where you work for points, you redeem products from selected catalog of retailers that do business with needle. I would’ve instantly told anyone over a year ago to join needle. Now, i wouldn’t touch it with a 50ft pole, they are toxic and do not take care of their advocates (chatters).

    Reply

  28. Jasmine Samuels says

    January 18, 2017 at 5:02 pm

    Great list I just got hired for Geico chat. I applied through mywahconnection. Although I like chat I prefer something less serious. Is there anything less serious like Teleflora or something.

    Reply

  29. Javied Yousaf says

    December 20, 2016 at 1:45 am

    Hi, My name is Javied Yousaf and I want to do work at my home. I need livechat job. If you find something

    relevant. Please feel free to contact with me.I’m from pakistan.

    I really looking forward.

    Regards
    Javied Yousaf

    Reply

  30. Jay says

    December 19, 2016 at 10:09 am

    Hi, I’ve been looking for a job. Being that I’m disabled and careing for a adult man with a disability that needs 24/7 care. working from home could be what I’ve been looking for. Thank you

    Reply

  31. Hristina says

    December 2, 2016 at 4:35 am

    Hi guys,

    I’m looking for companies hire chat agents and which are with flexible working hours.

    Can you recommend the ones hiring at the moment?

    My location is East Europe, Bulgaria.

    Thanks in advance.

    Reply

  32. kathy says

    November 18, 2016 at 10:59 am

    i need to find a job that i can do at home that does not require a lot of exp in typing i know some but iam not fast i have customer service skills i have worked in call centers i have a disability i need a stay at home job ,can you help me find one that meets my needs

    Reply

  36. Steph says

    August 13, 2016 at 12:08 pm

    Hi. The links above for each job do not necessarily take us to the job posted. In some cases, like for Uber, it just takes us to the site. I don’t see anywhere on Uber’s site, as well as some of the others, where I can find the specific jobs you’ve mentioned. I have a full – time job right now, but I’m looking for a part-time job that I could possibly move to full time in in case something happens to my current one.

    Reply

  37. Kim says

    August 7, 2016 at 8:03 am

    I am mother of 2. 8 year old and a 2 month old. I am look for a work from home job due to my 2 month old having medical issues that keeps her from going to daycare. She needs one on one care and a daycare can’t provide that. Can you point me to the company’s that don’t mind me having my kiddo with me.

    Reply

  38. Tiffany says

    June 6, 2016 at 1:47 am

    I am a stay at home mom and wife. I have past experience working from home for a call center but I’m looking for something that doesn’t require you to talk on the phone. Thanks

    Reply

  39. RAJ says

    May 26, 2016 at 6:51 pm

    Hi I’am from India.Can you help me to find work at home jobs (chat agent, customer service,etc) and i’am a newbie…

    Reply

  41. Jasmin says

    February 22, 2016 at 8:54 am

    Hi! I’m Jasmin from Philippines. I have call center experience for both customer service and outbound marketing. I have handled email and chat as well.

    I’m interested to work as chat support/home-based chat. Please give me advice and suggestions.

    Reply

  42. Maddie says

    February 15, 2016 at 2:48 pm

    Nice list! I’ve been working from home for over 5 years doing all sorts of jobs. I would recommend ratracerebellion and also indeed using keywords. I have a group that I post daily job leads on.

    Reply

  44. Moe says

    December 13, 2015 at 3:31 pm

    Hi iam mohammad looking for internet job but iam in palestine at this moment can i work with you guys since iam in palestinr hope to hear from you soon

    Reply

  45. Robyn says

    November 18, 2015 at 9:39 pm

    If you had even a few errors forget it there was not learning curb and they termindate your account I think was on of the typing companies I will have to check.

    Reply

  47. Robyn says

    October 25, 2015 at 5:48 am

    Hi
    I’ve been reading different things about this company there’s no job security they get rid of people with no notice they will terminate your account. I’m looking for work as well I lost my job within the last month. I need security so I don’t think I will apply to that company based on those reviews.

    Reply

  48. Sonali says

    October 9, 2015 at 8:54 am

    I’m an undergraduate student looking for a job. My family’s financial condition is not good, is this type of job applicable to me?

    Reply

  49. Bryan says

    August 24, 2015 at 9:57 am

    I’m currently workgin for Talk 2 Rep, but was actually looking to work from home. Interested in AppleCare Advisor.

    Reply

  51. Sergio says

    January 23, 2015 at 5:12 am

    Liked the article !!
    I’m not a work at home woman but I am a man who NEEDS to work at home (due to medical condition and caring for an 8 year old). The positions listed don’t apply to me; was wondering if there is a site with more chat opportunities.
    [email protected]

    Reply

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