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12 Chat Agent Jobs You Can Do From Home

12 Chat Agent Jobs You Can Do From HomeBack when I was in college, I worked for a telemarketing company. While the gig itself was flexible, and it paid well, it totally exhausted me. More often than not, people did not want to converse on the phone (which I totally get), so I would have to deal with their anger, irritation, and lots of curse words and hang-ups.

Over time, I dreaded going in to work. After college, I worked for Medicaid doing prior authorization for nursing visits and home medical equipment. Again, I was on the phone for long periods dealing with disgruntled providers — no fun!

While a lot of work-at-home jobs are phone-based, the Internet has opened up a new breed of customer service that does not require being on the phone. In fact, live customer service chat is becoming more and more popular every day. Some of these chat agent jobs do require background knowledge of a specific area, and many of them require you to type a certain number of words per minute, so make sure you read all of the fine print before applying.

12 Chat Agent Jobs You Can Do From Home

1. Chat Shop – Live Chat Agent

  • You must have excellent communication skills.
  • The Chat Shop is only hiring in the UK, Florida, Georgia, Tennessee, and Texas.

2. Concentrix – Home Agent

  • Online chat associates are responsible for providing basic to complex technical support.
  • The average pay is $10-$12 per hour.

3. Guitar Center – CHAT Agent 

  • Must love music and have a passion for helping people.
  • You’ll need a high school diploma or GED and at least 2 years of experience.
  • You must be able to type 30 words per minute.

4. LiveChat – Support Hero

  • You’ll need fast typing skills, at least 40 words per minute.
  • Must have a perfect command of the English language.

5. LiveWorld – Social Media Agent

  • Hires online social media agents to perform tasks like social media moderation, customer service, engagement, and monitoring.
  • Must have 2-3 years of experience in online moderation.
  • Must have strong typing skills.

6. Mod Squad – Mods

  • Mod contributors specialize in digital engagement such as moderating content, chatting with customers, managing communities, checking for bugs, and updating social media.

Related Content: Work-at-Home Jobs: Forum and Chat Moderator

12 Chat Agent Jobs You Can Do From Home

7. Needle – Needler

  • Chat online with customers to help them find the right products.
  • Earn points to spend in Needle’s store.

8. OutPLEX – Customer Service Rep

  • Must be able to type 30-50 words per minute with zero errors.
  • You’ll need a high school diploma and a Windows Operating System.

9. Site123 – Sales Chat Specialist

  • Must be web-savvy and understand the website builder field.
  • You need to have proven experience in sales and customer service.

10. SiteStaff – Chat Host

  • You must be based in the USA and have a college education.
  • Must be able to type 65-75+ words per minute.

11. Sitel – Customer Service Representative 

  • Work with brands from around the globe.
  • Some jobs include may include phone work, but I think you can specify that you’d prefer chat, email, and social correspondence during the application process.

12. Uber – Community Support Rep

  • Must be an Uber evangelist.
  • Weekend and weekly evening shifts required.
  • You must have solid writing skills.

Can You Tolerate a Little Phone Work? 

If you’re looking for more chat agent jobs, check out FlexJobs – they have many to choose from. Just make sure that you thoroughly read the job description. Many of these jobs do require some phone time, so if you’re against being on the phone, you’ll want to make sure that the position is 100 percent online chat and email.

If you are OK with doing some phone work, companies like 5CA, Apple, Fruit Street, Global Response, OneSupport, and Wrrk offer remote positions that combine phone, email, and chat work.

Get Paid For Sexting? 

One last word of caution, the chat agent jobs for phone actresses, are sex chat operator jobs — just want you to be aware of what you’re applying for if you run across these listings. I do not cover this opportunity or phone sex jobs on the site. If you’re interested in working from home as a chat sex operator, WAH Adventures has a list of hiring companies.

Conclusion

As more and more companies go online with their businesses, there will be more and more work-from-home chat agent jobs available. I will continue to update this list as new jobs pop up.

Have you had a remote chat agent job? Which company did you work for? Drop us a note; we’d love to hear from you!

Originally published January 21, 2015. Content updated October 30, 2020.

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About the Author

Holly Reisem Hanna

Holly Reisem Hanna

Holly Reisem Hanna is the publisher and founder of The Work at Home Woman, which has been helping individuals find remote careers and businesses that feed their souls since 2009. Through her unconventional career path of holding over 30 jobs and obtaining two college degrees, she's been able to figure out how to find a career path that you're truly passionate about. Holly's had the pleasure of sharing her expertise on sites like CNN, MSN Money, Huffington Post, Woman's Day Magazine, as well as being recognized by Forbes as one of the “Top 100 Websites for Your Career.” Holly resides in Austin, Texas, with her husband and daughter and enjoys reading, traveling, and yoga.

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Reader Interactions

124 Comments

  1. Nirmal Nagar

    I am a student of 11th bio, from India
    and I need a online trusted job where i can work from home.
    Guide me plz..

  2. Michaela Fulgium

    Hi I am in my mid 50s and most the jobs are 1 hrs away or more just looking for something to work at home to help with the bills. live in the country. legit and honest others offered a lot of telemarketer to call me No thanks any ideas would be helpful

  3. Yeimy

    I’ve been looking for a job, that I can do from home, it can be 24/7 or part-time. I live in the Dominican Republic

  7. Amy

    Is the support.com at home job ever strictly chat ? How they want someone to do phone AND chat is beyond me! Lol, and for $10.25 per hour! I work for a company not listed that has chat but they chose me for their phone support, huh. Desperate for a job, I took it.

  8. Nana P

    Hello Holly!!!
    This is an amazing source of information.
    I am older with lots of experience and now disabled. It has been difficult to find employment opportunities so, thank you so much for all the work you’re doing here.

  9. Anthony

    Hello

    I am serving as live chat agent for medical therapy clinic for quite a while ago. This is part time on weekends. But now I am looking to take this job as full time. Could any one help me in this regard

  10. space2211

    I am a home maker based in INDIA, I am looking for work from home opportunities in marketing, sales, customer support . Can you kindly refer me any opportunities as such.

  12. Christine Tiemmy Tejada

    Hi Holly! :)

    I am a college student, and I really want a chat job agent to support my schooling bills, I can type fast. What probably I’ll get this kind of genuine job ? Is there any of these in the Philippines ? Thank You! :)

  13. Yj yang

    Hello holly just like everyone i am currently looking for an work at home job for night time because i am working in the mornings, i have seen so many scams online and so far this website that you had made looked the most promising. I have read through your tips on how we can settle on making decisions for what is best and qualitys that we should find befor asking the question, what might be the most suitable work that the person might find, but sofar i do need the work but i feel lacking of skills that might be required of the job, Is there work that even i can do? Even if it requires someone honorable to teach me on the job? As you can tell i am very new to this work at home environment >.<
    I would greatly appreciate it if you can share some of your knowledge.

  19. Cosmicgreengirlygirl

    I’ve been working in a high volume inbound call center in California for almost 12 yrs. my husband recently applied for a position in Mississippi, we’ll know by the end of the year if we’ll be moving. I would like to stay within the same line of work but do it out of my home. However, I’m looking for the best paying jobs, I don’t want to make peanuts. Do you know who pays the best hourly? This has to be good full time work with great pay and maybe benefits.

  20. Carla

    Hello my name is Carla and I was wondering is there any chat Live Jobs with no experience and if so please list them down below thank you…

  21. ProProfs Chat

    This is a good bet. Working from home for some of these big brands! Cant get better :)
    I have been working on this live chat software https://www.proprofs.com/chat/ since sometime now & feel that live chat or customer support industry is really cool. You get to connect with customers from all over, deal with them, understand their issues & help it. Awesome experience.

  22. Sherlyn

    Hello my name is Sherlyn and I wanna know if I can actually work from home but I live in Honduras ??

  23. Soundarya R

    Hello,
    I am in search of online chat jobs from home.But most of the companies listed are for americans, can you please list me the list of online chat jobs from home for indians?

  24. Akanksha

    Hi I am from India can you plz help me with customer support home based job I have 5 years of experience in this field plz help.

  25. Lavanda Johnson

    Am looking for a Live Chat position that welcomes wifi in the Arkansas area, any suggestions?

  27. Pratibha Singh

    Hi Holly,
    Thank you for the great suggestions. I am in India and work from home. I have checked the sites given by you. Though they are very helpful some of them doesn’t seem to work. It would be of great help if you can provide the exact links for the respective jobs to work from home. Thank you once again for the wonderful suggestion and taking the initiative to reply each and every query. I really appreciate it.

  28. Previous Needler

    Hey just wanted to throw my experience in at needle. I worked there for 14 months, and it was really good for the first 6, then they went from paying us weekly, to paying us monthly, then informed us they would no longer pay cash for their groups and the entire company is moving to a Points only system. Where you work for points, you redeem products from selected catalog of retailers that do business with needle. I would’ve instantly told anyone over a year ago to join needle. Now, i wouldn’t touch it with a 50ft pole, they are toxic and do not take care of their advocates (chatters).

  29. Jasmine Samuels

    Great list I just got hired for Geico chat. I applied through mywahconnection. Although I like chat I prefer something less serious. Is there anything less serious like Teleflora or something.

  30. Javied Yousaf

    Hi, My name is Javied Yousaf and I want to do work at my home. I need livechat job. If you find something

    relevant. Please feel free to contact with me.I’m from pakistan.

    I really looking forward.

    Regards
    Javied Yousaf

  31. Jay

    Hi, I’ve been looking for a job. Being that I’m disabled and careing for a adult man with a disability that needs 24/7 care. working from home could be what I’ve been looking for. Thank you

  32. Hristina

    Hi guys,

    I’m looking for companies hire chat agents and which are with flexible working hours.

    Can you recommend the ones hiring at the moment?

    My location is East Europe, Bulgaria.

    Thanks in advance.

  33. kathy

    i need to find a job that i can do at home that does not require a lot of exp in typing i know some but iam not fast i have customer service skills i have worked in call centers i have a disability i need a stay at home job ,can you help me find one that meets my needs

  37. Steph

    Hi. The links above for each job do not necessarily take us to the job posted. In some cases, like for Uber, it just takes us to the site. I don’t see anywhere on Uber’s site, as well as some of the others, where I can find the specific jobs you’ve mentioned. I have a full – time job right now, but I’m looking for a part-time job that I could possibly move to full time in in case something happens to my current one.

  38. Kim

    I am mother of 2. 8 year old and a 2 month old. I am look for a work from home job due to my 2 month old having medical issues that keeps her from going to daycare. She needs one on one care and a daycare can’t provide that. Can you point me to the company’s that don’t mind me having my kiddo with me.

  39. Tiffany

    I am a stay at home mom and wife. I have past experience working from home for a call center but I’m looking for something that doesn’t require you to talk on the phone. Thanks

  40. RAJ

    Hi I’am from India.Can you help me to find work at home jobs (chat agent, customer service,etc) and i’am a newbie…

  42. Jasmin

    Hi! I’m Jasmin from Philippines. I have call center experience for both customer service and outbound marketing. I have handled email and chat as well.

    I’m interested to work as chat support/home-based chat. Please give me advice and suggestions.

  43. Maddie

    Nice list! I’ve been working from home for over 5 years doing all sorts of jobs. I would recommend ratracerebellion and also indeed using keywords. I have a group that I post daily job leads on.

  44. Nitin Yadav

    Hello,
    I’m Nitin From India, I’m looking forward to get a part time work from home job, Please suggest.

  45. Moe

    Hi iam mohammad looking for internet job but iam in palestine at this moment can i work with you guys since iam in palestinr hope to hear from you soon

  46. Robyn

    If you had even a few errors forget it there was not learning curb and they termindate your account I think was on of the typing companies I will have to check.

  48. Robyn

    Hi
    I’ve been reading different things about this company there’s no job security they get rid of people with no notice they will terminate your account. I’m looking for work as well I lost my job within the last month. I need security so I don’t think I will apply to that company based on those reviews.

  49. Sonali

    I’m an undergraduate student looking for a job. My family’s financial condition is not good, is this type of job applicable to me?

  50. Bryan

    I’m currently workgin for Talk 2 Rep, but was actually looking to work from home. Interested in AppleCare Advisor.

  52. Sergio

    Liked the article !!
    I’m not a work at home woman but I am a man who NEEDS to work at home (due to medical condition and caring for an 8 year old). The positions listed don’t apply to me; was wondering if there is a site with more chat opportunities.
    [email protected]

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