Back when I was in college, I worked for a telemarketing company. While the gig itself was flexible, and it paid well, it totally exhausted me. More often than not, people did not want to converse on the phone (which I totally get), so I would have to deal with their anger, irritation, and lots of curse words and hang-ups.
Over time, I dreaded going in to work. After college, I worked for Medicaid doing prior authorization for nursing visits and home medical equipment. Again, I was on the phone for long periods dealing with disgruntled providers — no fun!
While a lot of work-at-home jobs are phone-based, the Internet has opened up a new breed of customer service that does not require being on the phone. In fact, live customer service chat is becoming more and more popular every day. Some of these chat agent jobs do require background knowledge of a specific area, and many of them require you to type a certain number of words per minute, so make sure you read all of the fine print before applying.
12 Chat Agent Jobs You Can Do From Home
1. Chat Shop – Live Chat Agent
- You must have excellent communication skills.
- The Chat Shop is only hiring in the UK, Florida, Georgia, Tennessee, and Texas.
2. Concentrix – Home Agent
- Online chat associates are responsible for providing basic to complex technical support.
- The average pay is $10-$12 per hour.
3. Guitar Center – CHAT Agent
- Must love music and have a passion for helping people.
- You’ll need a high school diploma or GED and at least 2 years of experience.
- You must be able to type 30 words per minute.
4. LiveChat – Support Hero
- You’ll need fast typing skills, at least 40 words per minute.
- Must have a perfect command of the English language.
5. LiveWorld – Social Media Agent
- Hires online social media agents to perform tasks like social media moderation, customer service, engagement, and monitoring.
- Must have 2-3 years of experience in online moderation.
- Must have strong typing skills.
6. Mod Squad – Mods
- Mod contributors specialize in digital engagement such as moderating content, chatting with customers, managing communities, checking for bugs, and updating social media.
Related Content: Work-at-Home Jobs: Forum and Chat Moderator
7. Needle – Needler
- Chat online with customers to help them find the right products.
- Earn points to spend in Needle’s store.
8. OutPLEX – Customer Service Rep
- Must be able to type 30-50 words per minute with zero errors.
- You’ll need a high school diploma and a Windows Operating System.
9. Site123 – Sales Chat Specialist
- Must be web-savvy and understand the website builder field.
- You need to have proven experience in sales and customer service.
10. SiteStaff – Chat Host
- You must be based in the USA and have a college education.
- Must be able to type 65-75+ words per minute.
11. Sitel – Customer Service Representative
- Work with brands from around the globe.
- Some jobs include may include phone work, but I think you can specify that you’d prefer chat, email, and social correspondence during the application process.
12. Uber – Community Support Rep
- Must be an Uber evangelist.
- Weekend and weekly evening shifts required.
- You must have solid writing skills.
Can You Tolerate a Little Phone Work?
If you’re looking for more chat agent jobs, check out FlexJobs – they have many to choose from. Just make sure that you thoroughly read the job description. Many of these jobs do require some phone time, so if you’re against being on the phone, you’ll want to make sure that the position is 100 percent online chat and email.
If you are OK with doing some phone work, companies like 5CA, Apple, Fruit Street, Global Response, OneSupport, and Wrrk offer remote positions that combine phone, email, and chat work.
Get Paid For Sexting?
One last word of caution, the chat agent jobs for phone actresses, are sex chat operator jobs — just want you to be aware of what you’re applying for if you run across these listings. I do not cover this opportunity or phone sex jobs on the site. If you’re interested in working from home as a chat sex operator, WAH Adventures has a list of hiring companies.
Conclusion
As more and more companies go online with their businesses, there will be more and more work-from-home chat agent jobs available. I will continue to update this list as new jobs pop up.
Have you had a remote chat agent job? Which company did you work for? Drop us a note; we’d love to hear from you!
Originally published January 21, 2015. Content updated October 30, 2020.
I am a student of 11th bio, from India
and I need a online trusted job where i can work from home.
Guide me plz..
The majority of our jobs are for US residents — but our career tips and advice are applicable no matter where you live.
Check out this post for opportunities available worldwide: https://ckarchive.com/b/v8u3hrhpp7gp
Hi I am in my mid 50s and most the jobs are 1 hrs away or more just looking for something to work at home to help with the bills. live in the country. legit and honest others offered a lot of telemarketer to call me No thanks any ideas would be helpful
Hi Michaela,
These articles will give you a great place to start your WAH job search:
https://www.theworkathomewoman.com/right-job/
https://www.theworkathomewoman.com/work-at-home-jobs/
https://www.theworkathomewoman.com/best-work-from-home-jobs/
https://www.theworkathomewoman.com/work-home-jobs-location/
Good luck with your job hunt!
I’ve been looking for a job, that I can do from home, it can be 24/7 or part-time. I live in the Dominican Republic
Most of our job leads are geared towards US residents. Check out this post for opportunities available worldwide: https://ckarchive.com/b/v8u3hrhpp7gp
Hi would like to know if there is any available for Jamaicans
Most of our job leads are geared towards US residents. Check out this post for opportunities available worldwide: https://ckarchive.com/b/v8u3hrhpp7gp
I would love to work from home but I have been scammed twice with this shipping and receiving company. Then stickr.co was another scam advertising ads on my back windshield for 7 bucks a month. I just want something legit so I can support my family. PLEASE help.
Hi Shaye,
I’m sorry to hear that.
These articles will give you a great place to start your WAH job search:
https://www.theworkathomewoman.com/right-job/
https://www.theworkathomewoman.com/work-at-home-jobs/
https://www.theworkathomewoman.com/best-work-from-home-jobs/
https://www.theworkathomewoman.com/work-home-jobs-location/
With all these options available — it will be beneficial to organize your job search. This article has some great tips:
https://www.theworkathomewoman.com/organize-your-job-search/
If you have more specific questions, let me know, I’ll be happy to help.
Good luck with your job hunt!
I’m looking for full time job
These articles will give you a great place to start your WAH job search:
https://www.theworkathomewoman.com/right-job/
https://www.theworkathomewoman.com/wah-jobs/
https://www.theworkathomewoman.com/best-work-from-home-jobs/
https://www.theworkathomewoman.com/work-home-jobs-location/
If you have more specific questions, let me know, I’ll be happy to help.
Good luck with your job hunt!
i am interested in chat process
Yes I m intrested
Is the support.com at home job ever strictly chat ? How they want someone to do phone AND chat is beyond me! Lol, and for $10.25 per hour! I work for a company not listed that has chat but they chose me for their phone support, huh. Desperate for a job, I took it.
That’s great you found a work-at-home job, Amy! What company are you working for?
What job was that? I need a work from home job like yesterday!
Hello Holly!!!
This is an amazing source of information.
I am older with lots of experience and now disabled. It has been difficult to find employment opportunities so, thank you so much for all the work you’re doing here.
You’re welcome, Nana P.
Good luck with your job search!
Hello
I am serving as live chat agent for medical therapy clinic for quite a while ago. This is part time on weekends. But now I am looking to take this job as full time. Could any one help me in this regard
I am a home maker based in INDIA, I am looking for work from home opportunities in marketing, sales, customer support . Can you kindly refer me any opportunities as such.
The Work at Home Woman is geared for U.S. residents.
Please check out FlexJobs for international listings:
http://flexjobsrocks.go2cloud.org/SHPF (affiliate link)
Good luck on your job hunt!
Hi I want to be a agent
You can apply with the companies listed above — good luck!
Hi Holly! :)
I am a college student, and I really want a chat job agent to support my schooling bills, I can type fast. What probably I’ll get this kind of genuine job ? Is there any of these in the Philippines ? Thank You! :)
Hi Christine,
The Work at Home Woman is predominately geared for U.S. residents.
Please check out FlexJobs for global opportunities.
http://flexjobsrocks.go2cloud.org/SHPF (affiliate link)
Hello holly just like everyone i am currently looking for an work at home job for night time because i am working in the mornings, i have seen so many scams online and so far this website that you had made looked the most promising. I have read through your tips on how we can settle on making decisions for what is best and qualitys that we should find befor asking the question, what might be the most suitable work that the person might find, but sofar i do need the work but i feel lacking of skills that might be required of the job, Is there work that even i can do? Even if it requires someone honorable to teach me on the job? As you can tell i am very new to this work at home environment >.<
I would greatly appreciate it if you can share some of your knowledge.
HelpSquad.com is also always hiring chat agents.
Thanks for sharing, Michael!
Michael, on the website, it says this: Interested in Working for HelpSquad?
Email [email protected] a link to your LinkedIn profile to be considered.
I don’t have a LinkedIn account and not interested in one. Is there another way to apply?
yes we are looking for a few select operators to work short hours daily on a low volume chat line that requires experience and skills… please email for additional info… [email protected]
I forget to say i live in the Dominican Republic
[email protected]
Hi, Kim, have you found a work from home job already because I live in the Dominican Republic and I’m looking for one also please let me know.
[email protected]
Single mother looking for a legit chat support online job , have more than 5 years experience any help will be appreciate
Thank you , my email adress : [email protected]
Hi, would like to ask if theres any jobs like this that is located in the Philippines?
The Work at Home Woman is geared for U.S. residents.
Take a look at FlexJobs for international work-at-home jobs:
http://flexjobsrocks.go2cloud.org/SHPF (affiliate link)
Good luck!
I’ve been working in a high volume inbound call center in California for almost 12 yrs. my husband recently applied for a position in Mississippi, we’ll know by the end of the year if we’ll be moving. I would like to stay within the same line of work but do it out of my home. However, I’m looking for the best paying jobs, I don’t want to make peanuts. Do you know who pays the best hourly? This has to be good full time work with great pay and maybe benefits.
That’s a great question! How much do you need to make per hour?
I’m making almost $23 now I need to make at least half to start
Are you doing sales?
I helping members obtain and enroll in health insurance policies and process claims
Did you ever find that at home work? If so which one was it if you wouldn’t mind sharing. I’m in exact situation.
Good Call me
Hello my name is Carla and I was wondering is there any chat Live Jobs with no experience and if so please list them down below thank you…
This is a good bet. Working from home for some of these big brands! Cant get better :)
I have been working on this live chat software https://www.proprofs.com/chat/ since sometime now & feel that live chat or customer support industry is really cool. You get to connect with customers from all over, deal with them, understand their issues & help it. Awesome experience.
Hello my name is Sherlyn and I wanna know if I can actually work from home but I live in Honduras ??
Hi Sherlyn,
The Work at Home Woman is for geared for U.S. residents.
Please check out FlexJobs for global opportunities.
http://flexjobsrocks.go2cloud.org/SHPF (affiliate link)
Hello,
I am in search of online chat jobs from home.But most of the companies listed are for americans, can you please list me the list of online chat jobs from home for indians?
The Work at Home Woman is for geared for U.S. residents.
Please check out FlexJobs for global opportunities.
http://flexjobsrocks.go2cloud.org/SHPF (affiliate link)
Hi I am from India can you plz help me with customer support home based job I have 5 years of experience in this field plz help.
The Work at Home Woman is for geared for U.S. residents.
Please check out FlexJobs for global opportunities.
http://flexjobsrocks.go2cloud.org/SHPF (affiliate link)
Good luck on your job hunt!
Am looking for a Live Chat position that welcomes wifi in the Arkansas area, any suggestions?
Take a look at this post, it lists work-at-home jobs by state: https://www.theworkathomewoman.com/work-home-jobs-location/
I AM LIVING IN JAMAICA CAN I STILL APPLY FOR THIS JOB
Hi Amoy,
You’ll need to check with each employer to see if the allow residents outside of the US.
Please check out FlexJobs for global opportunities.
http://flexjobsrocks.go2cloud.org/SHPF (affiliate link)
Hi Holly,
Thank you for the great suggestions. I am in India and work from home. I have checked the sites given by you. Though they are very helpful some of them doesn’t seem to work. It would be of great help if you can provide the exact links for the respective jobs to work from home. Thank you once again for the wonderful suggestion and taking the initiative to reply each and every query. I really appreciate it.
Hi Pratibha,
The Work at Home Woman is for geared for U.S. residents.
Please check out FlexJobs for global opportunities.
http://flexjobsrocks.go2cloud.org/SHPF (affiliate link)
Hey just wanted to throw my experience in at needle. I worked there for 14 months, and it was really good for the first 6, then they went from paying us weekly, to paying us monthly, then informed us they would no longer pay cash for their groups and the entire company is moving to a Points only system. Where you work for points, you redeem products from selected catalog of retailers that do business with needle. I would’ve instantly told anyone over a year ago to join needle. Now, i wouldn’t touch it with a 50ft pole, they are toxic and do not take care of their advocates (chatters).
Thanks for sharing your experience. I’ll have to update my listing to reflect their new payment model. Have you done any other chat jobs?
Great list I just got hired for Geico chat. I applied through mywahconnection. Although I like chat I prefer something less serious. Is there anything less serious like Teleflora or something.
Hi Jasmine, Have you tried Blooms Today? They hire at-home agents for customer service. The only thing is, I think their agents do both phone and chat. You can apply or contact them to find out: https://www.bloomstoday.com/apply/contractor.php
Hi, My name is Javied Yousaf and I want to do work at my home. I need livechat job. If you find something
relevant. Please feel free to contact with me.I’m from pakistan.
I really looking forward.
Regards
Javied Yousaf
Hi Javied,
The Work at Home Woman is geared for U.S. residents.
Take a look at FlexJobs for international work-at-home jobs:
http://flexjobsrocks.go2cloud.org/SHPF (affiliate link)
Good luck!
Hi, I’ve been looking for a job. Being that I’m disabled and careing for a adult man with a disability that needs 24/7 care. working from home could be what I’ve been looking for. Thank you
Hi Jay,
Have you checked out Employment Options? They help qualified job seekers with disabilities (for free) – who receive SSDI or SSI benefits – find suitable work-at-home employment. To apply, you can submit an application at http://www.MyEmploymentOptions.com/Apply-Now
Hi guys,
I’m looking for companies hire chat agents and which are with flexible working hours.
Can you recommend the ones hiring at the moment?
My location is East Europe, Bulgaria.
Thanks in advance.
i need to find a job that i can do at home that does not require a lot of exp in typing i know some but iam not fast i have customer service skills i have worked in call centers i have a disability i need a stay at home job ,can you help me find one that meets my needs
Hi Kathy, These articles will give you a great place to start your WAH job search:
https://www.theworkathomewoman.com/earn-income-2016/
https://www.theworkathomewoman.com/right-job/
https://www.theworkathomewoman.com/work-home-jobs-location/
Also, check out https://www.myemploymentoptions.com they help people job seekers with disabilities for free.
Hi Holly,
Can you help me find a job which is not require Phone Callings.
Thanks,
Daryl
i am from dominican republic. which one can i work for?
do i have to live in the us?
Hi Betty,
The Work at Home Woman is geared for U.S. residents.
Take a look at FlexJobs for international work-at-home jobs:
http://flexjobsrocks.go2cloud.org/SHPF (affiliate link)
Good luck!
Im interested to work as a part of your company.
Hi. The links above for each job do not necessarily take us to the job posted. In some cases, like for Uber, it just takes us to the site. I don’t see anywhere on Uber’s site, as well as some of the others, where I can find the specific jobs you’ve mentioned. I have a full – time job right now, but I’m looking for a part-time job that I could possibly move to full time in in case something happens to my current one.
Hi Steph, I linked to each company’s home page, because URLs, especially for jobs, often change locations. Look for the career tab on each website. Try taking a look at this link for Uber: https://careers-uber.icims.com/jobs/18753/partner-support-representative/job?mobile=false&width=1135&height=500&bga=true&needsRedirect=false&jan1offset=-360&jun1offset=-300
I am mother of 2. 8 year old and a 2 month old. I am look for a work from home job due to my 2 month old having medical issues that keeps her from going to daycare. She needs one on one care and a daycare can’t provide that. Can you point me to the company’s that don’t mind me having my kiddo with me.
Hi Kim, Generally with customer service gigs they’re going to require you to work in shifts and this would be difficult when you’re caring for a toddler. Trying looking at FancyHands, they offer work that is done by the project instead of by the hour — this will give you more flexibility. Also check out LeapForce they offer flexible schedules: https://www.theworkathomewoman.com/leapforce/ Good luck and keep us posted.
How does fancy hands work?
Hi Felicia,
With Fancy Hands you get paid per task, so you can work as much or as little as you want. Good luck and keep us posted!
I am a stay at home mom and wife. I have past experience working from home for a call center but I’m looking for something that doesn’t require you to talk on the phone. Thanks
Hi Tiffany,
These two articles cover non-phone opportunities:
https://www.theworkathomewoman.com/non-phone-jobs/
https://www.theworkathomewoman.com/right-job/
Good luck and keep us posted!
Hi I’am from India.Can you help me to find work at home jobs (chat agent, customer service,etc) and i’am a newbie…
Hi Raj,
The Work at Home Woman is for geared for U.S. residents.
Please check out FlexJobs for global opportunities.
http://flexjobsrocks.go2cloud.org/SHPF (affiliate link)
please send me some link where can I apply as chat agent for sales
Hi Joanne, You can click on the links above and they will lead you to the individual applications. Good luck with your job search!
Hi! I’m Jasmin from Philippines. I have call center experience for both customer service and outbound marketing. I have handled email and chat as well.
I’m interested to work as chat support/home-based chat. Please give me advice and suggestions.
Hi Jasmine,
The Work at Home Woman is geared for U.S. residents.
Take a look at FlexJobs for international work-at-home jobs:
http://flexjobsrocks.go2cloud.org/SHPF (affiliate link)
Good luck!
Nice list! I’ve been working from home for over 5 years doing all sorts of jobs. I would recommend ratracerebellion and also indeed using keywords. I have a group that I post daily job leads on.
Hi,
I am a full time student and single parent looking for a non phone work from home job. Please help
5 yrs, impressive. I would like to know your insight into working from home. I really would like to do this, I’m a newbie….lol
Thank you
Hi Wanda,
These articles will give you a great place to start your job search:
https://www.theworkathomewoman.com/earn-income-2016/
https://www.theworkathomewoman.com/right-job/
https://www.theworkathomewoman.com/work-home-jobs-location/
If you have more specific questions, let me know, I’ll be happy to help.
Good luck with your job hunt!
Hey, I’m a 48 yr old mom and full time student online and I would to find a legitimate scam free way to make some extra money, as well as form a positive network. I need some positive honest people I can talk too for guidance.
Hi Wanda,
There are lots of ways to earn extra cash; smartphone apps, short tasks, part-time work, selling stuff, etc. Here are just a few articles to get you started:
https://www.theworkathomewoman.com/short-task-sites/
https://www.theworkathomewoman.com/make-money-smart-phone/
https://www.theworkathomewoman.com/virtual-part-time-jobs/
Good luck and keep me posted!
My apologies, this is for Maddie and what is your group name, so I can join
What is your group?
Hi Maddie,
Could you possibly share a link to your group where you post daily leads, please? Thanks so much!
Hi Rachal, We post daily job leads on this page: https://www.theworkathomewoman.com/now-hiring/
Hello,
I’m Nitin From India, I’m looking forward to get a part time work from home job, Please suggest.
Nice to meet you, Nitin!
The Work at Home Woman is geared for U.S. residents.
Take a look at FlexJobs for international work-at-home jobs:
http://flexjobsrocks.go2cloud.org/SHPF (affiliate link)
Good luck!
Hi iam mohammad looking for internet job but iam in palestine at this moment can i work with you guys since iam in palestinr hope to hear from you soon
Hi Moe,
The Work at Home Woman is geared for U.S. residents.
Take a look at FlexJobs for international work-at-home jobs:
http://flexjobsrocks.go2cloud.org/SHPF (affiliate link)
Good luck!
If you had even a few errors forget it there was not learning curb and they termindate your account I think was on of the typing companies I will have to check.
Yes, they do want accuracy and speed.
is it the 2 captcha I tried that and it only pays in cents it isn’t to reliable.
Hi
I’m going to have to look it up I was with a company where you type the up the catcpba
Hi
I’ve been reading different things about this company there’s no job security they get rid of people with no notice they will terminate your account. I’m looking for work as well I lost my job within the last month. I need security so I don’t think I will apply to that company based on those reviews.
Hi Robyn, Which company are you referring to?
I’m an undergraduate student looking for a job. My family’s financial condition is not good, is this type of job applicable to me?
As long as your can meet the equipment, hourly, and skill-based requirements that they have. Good luck!
I’m currently workgin for Talk 2 Rep, but was actually looking to work from home. Interested in AppleCare Advisor.
Don’t you get to work from home with Talk 2 Rep?
Yes, I wonder if she works from home. I thought Talk2Rep was a work from home chat job. I wanted to apply there, can you give some insight on working with them?
He may have been working in the Florida office. But They do have home-based positions as well for US residents. Good luck and keep us posted!
I’m a single mom from India. Please suggest a genuine work from home opportunity for me.
Have you considered website testing? https://www.theworkathomewoman.com/test-websites/
Hi, I am from India and I want to do work from home. I do have experience in chat process-customer service. Kindly suggest me a genuine
job opportunity.
Thanks
The Work at Home Woman is geared for U.S. residents.
Take a look at FlexJobs for international work-at-home jobs:
http://flexjobsrocks.go2cloud.org/SHPF (affiliate link)
Good luck!
try http://www.humanatic.com
hey priti u can contact with me at 7357657898
Liked the article !!
I’m not a work at home woman but I am a man who NEEDS to work at home (due to medical condition and caring for an 8 year old). The positions listed don’t apply to me; was wondering if there is a site with more chat opportunities.
[email protected]
Hi Sergio,
Try looking at Indeed or FlexJobs for additional Chat Jobs.
Also look at website testing: https://www.theworkathomewoman.com/test-websites/
Good luck!
Hi I have been interested in a chat from home job a little over a year now, is there any jobs that is legit and it doesn’t cost to do the job and you can start right away? I have bills that are behind and will get cut off soon. I want to be able to do this job, without taking calls. I am a fast learner and a reliabliable worker. I am ready to start today.
Hi Melissa, I’m not certain on the hiring process for each company. I’d say, go through and see which ones best suit your situation. Also, here is another post of opportunities that don’t require phone work: https://www.theworkathomewoman.com/non-phone-jobs/
Hey I work for Apple,Inc as a Chat Advisor. I love it!
That’s great! Thanks for sharing your experience with Apple!