Back when I was in college, I worked for a telemarketing company. While the gig itself was flexible with its hours and it paid well, it totally exhausted me. More often than not, people did not want to converse on the phone (which I totally get), so I would have to deal with their anger, irritation, and lots of hang-ups. Over time I dreaded going in to work. After college, I worked for Medicaid doing prior authorization for nursing visits and home medical equipment. Again I was on the phone for long periods of time dealing with disgruntled providers — no fun!
While a lot of work-at-home jobs are phone-based, the Internet has opened up a new breed of customer service that does not require being on the phone. In fact, live customer service chat is becoming more and more popular every day. Some of these chat positions do require background knowledge of a specific area, and many of them do require you to type a certain number of words per minute, so make sure you read all of the criteria before applying.
If you want to work-from-home as a chat agent, here are nine companies to check out:
AppleCare – Advisor
- Help fix technical issues and provide customer service.
- Type 35 words per minute.
Convergys – Home Agents
- Online chat associates are responsible for providing basic to complex technical support.
- Pay $10 – $12 hour.
LiveWorld – Customer Service Agents
- Hires online moderators and agents to perform tasks like social media moderation, customer service, engagement, and monitoring.
- Positions are part-time with hourly pay.
- Must have strong typing skills.
Metaverse Mod Squad
- Mod contributors specialize in digital engagement such as moderating content, chatting with customers, managing communities, checking for bugs, and updating social media.
Needle – Needler
- Live product expertise for retailers.
- Earn money and points to spend in Needle's store.
SiteStaff – Chat Host
- Must be based in the USA.
- College education.
Support.com – Remote Services Technician
- Type 30 to 40 words per minute.
- Pay – $10.25 per hour.
Uber – Community Support Representatives
- Must be an Uber evangelist.
- Weekend and weekly evening shifts required.
- Solid writing skills.
Chat Shop – Live Chat Agent
- Type 80 words per minute.
- Native-level English.
Looking for more chat agent jobs? Check out FlexJobs and Indeed — they have lots to choose from. Just make sure that you fully read the job description. Many of these jobs do require some phone time, so if you're against being on the phone, you'll want to make sure that the position is 100 percent online chat and email.
Get Paid For Sexting?
One last word of caution, the chat agent jobs for phone actresses, are sex chat operator jobs — just want you to be aware of what you're applying for if you run across these listings. I do not cover this opportunity or phone sex jobs on this site. If you're interested in working from home as a chat sex operator, WAH Adventures has a list of hiring companies.
Conclusion.
As more and more companies go online with their businesses, there will be more and more opportunities to work-from-home as a chat agent. I will continue to update this list as new jobs pop up.
Have you worked from home as a chat agent? Which company did you work for? Drop us a note; we'd love to hear from you!
You’ll Also Love These Posts:
Studies have shown if you like this blog post — you will also love the following articles.
- The Best Work From Home Jobs
- Remote Jobs That Don’t Involve Customer Service
- 8 Work-at-Home Typing Jobs for Fast and Accurate Typists
Holly Reisem Hanna is the publisher and founder of The Work at Home Woman, which has been helping individuals find remote careers and businesses that feed their souls since 2009. Through her unconventional career path of holding over 30 jobs and obtaining two college degrees, she’s been able to figure out how to find a career path that you’re truly passionate about. Holly’s had the pleasure of sharing her expertise on sites like CNN, MSN Money, Huffington Post, Woman’s Day Magazine, as well as being recognized by Forbes as one of the “Top 100 Websites for Your Career.” Holly resides in Austin, Texas, with her husband and daughter and enjoys reading, traveling, and yoga.
This page includes referral links. Please be aware that we only promote advertising from companies that we feel we can legitimately recommend to our readers. Please see our disclosure policy for further information.
Maddie says
February 15, 2016 at 2:48 pmNice list! I’ve been working from home for over 5 years doing all sorts of jobs. I would recommend ratracerebellion and also indeed using keywords. I have a group that I post daily job leads on.
triy'sh says
February 15, 2016 at 8:01 pmHi,
I am a full time student and single parent looking for a non phone work from home job. Please help
Wanda says
February 22, 2016 at 5:07 pm5 yrs, impressive. I would like to know your insight into working from home. I really would like to do this, I’m a newbie….lol
Thank you
Holly - The Work at Home Woman says
February 23, 2016 at 1:19 pmHi Wanda,
These articles will give you a great place to start your job search:
https://www.theworkathomewoman.com/earn-income-2016/
https://www.theworkathomewoman.com/right-job/
https://www.theworkathomewoman.com/work-home-jobs-location/
If you have more specific questions, let me know, I’ll be happy to help.
Good luck with your job hunt!
Wendu G Gibbs says
July 4, 2019 at 11:25 amHey, I’m a 48 yr old mom and full time student online and I would to find a legitimate scam free way to make some extra money, as well as form a positive network. I need some positive honest people I can talk too for guidance.
Holly - The Work at Home Woman says
July 5, 2019 at 7:57 amHi Wanda,
There are lots of ways to earn extra cash; smartphone apps, short tasks, part-time work, selling stuff, etc. Here are just a few articles to get you started:
https://www.theworkathomewoman.com/short-task-sites/
https://www.theworkathomewoman.com/make-money-smart-phone/
https://www.theworkathomewoman.com/virtual-part-time-jobs/
Good luck and keep me posted!
Wanda says
February 22, 2016 at 5:10 pmMy apologies, this is for Maddie and what is your group name, so I can join
Stephanie says
March 18, 2016 at 2:19 pmWhat is your group?
Rachal Gasaway says
May 4, 2016 at 7:14 amHi Maddie,
Could you possibly share a link to your group where you post daily leads, please? Thanks so much!
Holly - The Work at Home Woman says
May 4, 2016 at 7:53 amHi Rachal, We post daily job leads on this page: https://www.theworkathomewoman.com/now-hiring/
Nitin Yadav says
December 14, 2015 at 5:16 amHello,
I’m Nitin From India, I’m looking forward to get a part time work from home job, Please suggest.
Holly - The Work at Home Woman says
December 14, 2015 at 8:04 amNice to meet you, Nitin!
The Work at Home Woman is geared for U.S. residents.
Take a look at FlexJobs for international work-at-home jobs:
http://flexjobsrocks.go2cloud.org/SHPF (affiliate link)
Good luck!
Moe says
December 13, 2015 at 3:31 pmHi iam mohammad looking for internet job but iam in palestine at this moment can i work with you guys since iam in palestinr hope to hear from you soon
Holly - The Work at Home Woman says
December 14, 2015 at 8:05 amHi Moe,
The Work at Home Woman is geared for U.S. residents.
Take a look at FlexJobs for international work-at-home jobs:
http://flexjobsrocks.go2cloud.org/SHPF (affiliate link)
Good luck!
Robyn says
November 18, 2015 at 9:39 pmIf you had even a few errors forget it there was not learning curb and they termindate your account I think was on of the typing companies I will have to check.
Holly - The Work at Home Woman says
November 19, 2015 at 8:14 amYes, they do want accuracy and speed.
melissa says
September 13, 2016 at 11:49 amis it the 2 captcha I tried that and it only pays in cents it isn’t to reliable.
Robyn says
November 18, 2015 at 9:36 pmHi
I’m going to have to look it up I was with a company where you type the up the catcpba
Robyn says
October 25, 2015 at 5:48 amHi
I’ve been reading different things about this company there’s no job security they get rid of people with no notice they will terminate your account. I’m looking for work as well I lost my job within the last month. I need security so I don’t think I will apply to that company based on those reviews.
Holly - The Work at Home Woman says
October 26, 2015 at 8:29 amHi Robyn, Which company are you referring to?
Sonali says
October 9, 2015 at 8:54 amI’m an undergraduate student looking for a job. My family’s financial condition is not good, is this type of job applicable to me?
Holly - The Work at Home Woman says
October 9, 2015 at 1:26 pmAs long as your can meet the equipment, hourly, and skill-based requirements that they have. Good luck!
Bryan says
August 24, 2015 at 9:57 amI’m currently workgin for Talk 2 Rep, but was actually looking to work from home. Interested in AppleCare Advisor.
Holly - The Work at Home Woman says
August 26, 2015 at 12:35 pmDon’t you get to work from home with Talk 2 Rep?
Interested Mom says
September 8, 2015 at 6:00 amYes, I wonder if she works from home. I thought Talk2Rep was a work from home chat job. I wanted to apply there, can you give some insight on working with them?
Holly - The Work at Home Woman says
October 1, 2015 at 11:45 amHe may have been working in the Florida office. But They do have home-based positions as well for US residents. Good luck and keep us posted!
Priti says
August 9, 2015 at 4:09 amI’m a single mom from India. Please suggest a genuine work from home opportunity for me.
Holly - The Work at Home Woman says
August 10, 2015 at 10:23 amHave you considered website testing? https://www.theworkathomewoman.com/test-websites/
Shivani Tiwari says
September 18, 2017 at 11:06 amHi, I am from India and I want to do work from home. I do have experience in chat process-customer service. Kindly suggest me a genuine
job opportunity.
Thanks
Holly - The Work at Home Woman says
September 19, 2017 at 11:57 amThe Work at Home Woman is geared for U.S. residents.
Take a look at FlexJobs for international work-at-home jobs:
http://flexjobsrocks.go2cloud.org/SHPF (affiliate link)
Good luck!
unknown says
August 27, 2016 at 3:47 pmtry http://www.humanatic.com
rohit says
June 15, 2018 at 2:09 amhey priti u can contact with me at 7357657898
Sergio says
January 23, 2015 at 5:12 amLiked the article !!
I’m not a work at home woman but I am a man who NEEDS to work at home (due to medical condition and caring for an 8 year old). The positions listed don’t apply to me; was wondering if there is a site with more chat opportunities.
myfilebox2010@gmail.com
Holly Hanna says
January 23, 2015 at 7:14 amHi Sergio,
Try looking at Indeed or FlexJobs for additional Chat Jobs.
Also look at website testing: https://www.theworkathomewoman.com/test-websites/
Good luck!
melissa says
September 13, 2016 at 11:47 amHi I have been interested in a chat from home job a little over a year now, is there any jobs that is legit and it doesn’t cost to do the job and you can start right away? I have bills that are behind and will get cut off soon. I want to be able to do this job, without taking calls. I am a fast learner and a reliabliable worker. I am ready to start today.
Holly - The Work at Home Woman says
September 13, 2016 at 12:31 pmHi Melissa, I’m not certain on the hiring process for each company. I’d say, go through and see which ones best suit your situation. Also, here is another post of opportunities that don’t require phone work: https://www.theworkathomewoman.com/non-phone-jobs/
Riqel says
August 30, 2017 at 6:53 pmHey I work for Apple,Inc as a Chat Advisor. I love it!
Holly - The Work at Home Woman says
August 31, 2017 at 12:46 pmThat’s great! Thanks for sharing your experience with Apple!