By Holly Reisem Hanna
After I graduated from college (I earned a Bachelor's Degree in Anthropology), I took two months off to backpack around Europe and figure out what I wanted to do with my life. It was during this time that I decided to go back to school and become a nurse. However, when I started doing my research, I had no idea that I'd have to wait a year or two before I could begin my studies because every school I applied to in Texas had a waitlist to get in. So, I decided to live out one of my dreams and become a ski bum for a season.
I applied for a Reservation Agent position at the Lodge at Vail, interviewed over the phone, and got the job. A few months later, I was off to Colorado. I had never worked in a hotel before, but I jumped at the opportunity because the job came with great perks — a complimentary ski pass for the season, free family/friend ski passes, discounted food, and employee housing (which you need in a place like Vail).
Would you like to earn discounted and free travel perks?
If so, you're in luck! There are lots of work-at-home opportunities within the hospitality, tourism, and travel industries. Whether you're looking to work for an airline, hotel, or cruise line — there's something that will fulfill your wanderlust.
Remote Cruise Line Jobs
Many well-known cruise lines offer sales and service agent positions from home. One of the best parts of these jobs is you gain access to discounted cruise opportunities. A lot of these positions are for work-at-home employees (as opposed to independent contractor positions) so you’ll also receive benefits and perks such as paid holidays and access to a 401(k) program.
Carnival Cruise Line – Virtual Vacation Planner
Virtual Vacation Planners assist customers with their vacation package design and plans. The famous cruise line Carnival operates 24 ships throughout the Caribbean, Bahamas, Mexico, Bermuda and several other popular destinations. Virtual Vacation Planners work as at-home employees with access to a benefits package. Travel Planners are required to be available during their shift hours (typically Monday-Friday 10am-8pm or 9am-6pm). Employees need to have access to a quiet work environment, and a PC or laptop as well as a dedicated phone line. Virtual Travel Planners earn $8/hour plus commission (hourly pay rate is adjusted as commission grows). On average, Travel Planners earn $1,000/month.
Holland America – Reservation Sales Agent
Holland America is one of the oldest cruise lines with 14 ships offering 500 cruises to 98 countries. Hourly rates for Vacation Reservation Sales Agents and Cruise Consultants begin at $11/hour (with additional commission). As a Sales Agent, you’re responding to inquiries regarding the cruise ship availability and travel packages. Holland America Reservation Sales Agents are employees and work from home during set business hours. Sales Agents must reside in Washington, Oregon, Colorado, or Nevada and have sales experience.
Norwegian Cruise Line – Passenger Service Agent
Norwegian Cruise Line (NCL) offers great opportunities for Passenger Service Agents to work in home-based positions. This position is full time, and Agents work with both guests and other travel agents (“travel partners”). Customer service know-how is a must and employees with prior customer service or travel agency experience are preferred. Agents encourage and assist guests with upgrading, planning, and booking their trip. Work-at-home employees must live near an NCL office. The average salary is around $26,000 per year.
Princess Cruises – Reservation Sales Agent
Princess Cruises offers Reservation Sales Agent positions for work-at-home employees in California. (You must report to the corporate office in Santa Clarita.) These positions offer commute-free remote work. Employees earn $12/hour (including paid training) assisting travel consultants and guests with designing their dream cruise vacation itineraries with Princess Cruises. Potential employees must have experience in customer service and sales. Shifts are Monday-Friday 8:30am-5:15pm with Saturday and Sunday work available as well.
Remote Hotel Jobs
Hotel hospitality and customer service jobs are wonderful ways to work from home. Help guests book their reservations, decide on rooms and upgrades, and plan their trips. These work-at-home opportunities offer flexibility, benefits, and more.
Hilton – Hilton Reservations + Customer Care
Hilton is world-famous and known for their outstanding customer service and dedication to providing travelers with a great experience. They offer stable and convenient work-at-home Customer Care and Reservation opportunities. They offer benefits and an incentive program for employees with outstanding performance. Reservation Agents earn at $12-$16/hour. The hours vary between positions and responsibilities.
Hyatt – Guest Service Associate
Hyatt Hotels is one of the largest hotel and hospitality companies with more than 690 properties. Headquartered in Chicago, IL, the company is known for flexibility and employment opportunities. The Guest Service Associate position is open to employees throughout several states. Home agents work full-time with hours during the week and on the weekends. Applicants should have customer service experience. Agents earn an hourly wage plus commission (varies on position and experience).
Marriott – Customer Engagement Associate
Marriott Customer Engagement Associates have the opportunity to work in one of the seven office locations in North America or work from home. (Agents must still report to their local office.) Customer Engagement Associates assist with reservations, upgrades, and customer concerns. Agents work full-time and are offered benefits including discounted hotel rates and travel. Marriot Customer Engagement Associates earn between $10-14/hour based on experience and performance.
Omni – Reservation Sales Associate
Texas-based Omni hotels offer work-at-home Reservation Sales Associate positions. Associates must live near the corporate office but are offered telecommuting opportunities. Omni Hotels offers flexible hours, including occasional part-time positions. Travel opportunities are also offered as well as benefits. Associates typically earn between $9-11/hour assisting customers with reservations, cancellations, and exchanges.
Starwood Hotels and Resorts – Reservations + Call Center Associate
Starwood Hotels and Resorts recently partnered with Marriott Hotels. They still offer telecommuting positions and tele-support opportunities through the Starwood corporate offices. Employees enjoy flexible hours, savings opportunities, benefits, travel, training, and support. Typical pay rate is $12/hour with incentives offered.
Vail Resorts – Vacation Planner
Vail Resorts Vacation Planner positions are available in several states including Colorado, Utah, and Minnesota. Employees must live within two hours of a Vail Resorts corporate office and attend training and information sessions. Employees should have customer service experience. Vail Resorts offers benefits, 10 or 12-month employment schedules, and a free season ski pass.
Wyndham – At-Home Customer Service
Wyndham Hotels offers several Customer Assistance and Reservation opportunities including at-home positions. Customers service representatives assist 3.7 million timeshare owners, hotel guests, and resort guests with their vacation planning. Positions pay between $11-14/hour depending on experience. Benefits, training, and travel opportunities are available to employees.
Remote Airline Jobs
Many people don’t think of airline jobs as being work-from-home opportunities, but, there are many flexible options. Agents assist travelers with their tickets, vacation planning, logistics and more.
Alaska Airlines – Reservation Agent
Seattle-based Alaska Airlines is known for their customer service. The airline offers telecommute-friendly positions. Most positions require Agents to live near a corporate office within several western states including Washington and Idaho. Reservation Agents assist airline passengers with itineraries, ticket changes, and information about travel. Pay is dependent on position and responsibilities, but most start at $11/hour.
American Airlines – Remote Customer Service Representative
One of the largest airlines in the world, American Airlines offers remote employment opportunities. American Airlines has the largest frequent flyer program, so Representatives most often assist passengers with reservations and manage frequent flyer customer’s needs. Customer Service Representatives earn travel benefits as well as incentives and traditional benefits. Pay is dependent on position and experience. Positions are offered in several states throughout the US.
Delta – Reservation Representative
Delta Airlines offers positions throughout the US, near many of their corporate offices (the largest is in Atlanta, Georgia). Delta is the oldest airline in the United States (in operation since 1924). It’s the world’s largest airline, serving over 5,000 flights daily. Reservation Representatives work with customers to address their concerns, schedule and adjust flight reservations and plan travel. Delta Reservation Representatives receive benefits, travel for family and friends, as well as incentive opportunities. Representatives earn between $10 and $16/hour.
Jet Blue – Reservation Agent
Jet Blue is a newer airline, founded in 1998. They offer a fun, flexible, award-winning corporate culture. They offer a number of benefits including standby travel on many partner airlines. Jet Blue Agents earn $12-$15/hour depending on their role and hours worked.
Southwest Airlines – Reservation Agent
Texas-based Southwest Airlines is famous for discounted flights and budget travel. They offer a number of great employment opportunities including telecommuting positions. Telecommuting Agents receive benefits and earn free travel. Employees are offered profit-sharing and additional performance perks. Pay scale ranges between $12-$16/hour depending on position and experience.
Virgin Atlantic Airways – Customer Service Agent
Virgin employs over 71,000 people across their many corporate brands. Airlines are just one branch of their many offerings in the travel, entertainment, leisure, and music fields. Although they’re based in England, they offer job opportunities within the United States and Canada as well. Customer Service Agents may find opportunities to telecommute and work from home. Virgin offers benefits, competitive compensation and incentives for their employees.
Remote Car Rental Jobs
Rental car companies offer several opportunities to telecommute and work from home in sales, customer service and reservation specialist roles. Customer service agents often receive benefits and are offered incentives.
Hertz – Call Center Sales Specialist
Hertz rental car offers call center specialist positions with telecommuting and remote work-at-home opportunities. Call center specialists earn between $11-$12/hour with signing bonuses and incentives. Hertz call center employees assist with reservations, upgrades, and details for travelers.
Enterprise Holdings – Customer Service Representative
Enterprise Holdings operates Alamo, Enterprise, and National Car Rental services. Customer service representatives earn $12.81/hour to start with bonus and performance incentives. Employees field a variety of calls from Enterprise Holding’s customers and must have two years of customer service experience. Positions are offered near corporate offices (due to training requirements) but are often flexible with hours.
Other Remote Travel and Hospitality Jobs
If you love traveling, booking travel, or assisting people with their dream vacations, travel and hospitality jobs are great options. Many offer flexible remote hours and great discounts and perks for your own travel.
Adelman Travel – Corporate Travel Consultant
Travel Agents assist businesses, groups, and individuals with finding the best deals, configuring schedules, and ensuring a great travel experience. Agents may book tours, schedule meeting spaces, hotels, ground transportation, and of course, airline tickets. Adelman offers a variety of positions, and remote opportunities are considered in many cases, especially for the right candidate. Hours are flexible. Pay is dependent on the position, but many positions include benefits and bonus structures.
American Express – Travel Consultant
American Express was voted by FlexJobs as one of the top 100 companies with remote work. They offer health benefits, retirement, savings, and paid family leave. Their offerings aren’t simply limited to booking travel tickets, but offer customers support when it comes to security, safety, and fraud prevention. Travel Consultants assist customers in a variety of ways including planning their trips, booking tickets, and assisting with travel protection. Consultants earn between $12-$19/hour (3% higher than similar companies).
BCD Travel – Travel Consultant
BCD is known for excellence in business travel, communication, and logistics for corporations on the go. Travel Consultants handle incoming travel requests including ticketing, scheduling, booking, and planning. They must have excellent research and troubleshooting skills with experience in customer service and travel. Travel Consultants may assist with overseas travel, visas, and other logistics. Annual salaries for travel consultants is reported at around $31,000 per year. Consultants must be willing to participate in training and occasionally may need to report to a local office.
Carlson Wagonlit Travel – Travel Counselor
Carlson Wagonlit offers many opportunities for Business Travel Counselors who assist corporations with their travel planning needs. With offices around the globe, Carlson Wagonlit Travel has positions available in-office or occasionally telecommuting roles for those who prefer to work from home. They offer benefits, flexible scheduling, and a variety of corporate locations. International travel experience is preferred. Salaries for Travel Counselors vary with area and position, but most start near $32,000/annually.
Expedia – Travel Consultants
Expedia includes Orbitz, Hotwire, Hotels.com, and HomeAway. With so many different entities under their corporate umbrella, they offer many positions including flexible and at-home opportunities. Travel Consultants assist customers with their concerns regarding online-travel booking and planning. Positions are available around the globe, including the United States. Compensation varies on position and experience but starts near $31,000/annually.
FROSCH – Travel Consultant
FROSCH provides “high-touch” corporate travel and leisure management. Travel Consultants may work with high profile clients, even after hours, to provide them with excellent travel experiences. FROSCH offers in-home positions. Pay varies on experience and nature of the position. (For example, “white glove” and “after hours” Travel Consultants provide more in-depth assistance and may earn more accordingly.) Consultants should have at least three years of travel agent experience and be well-versed with customer service and delivering the “WOW” factor to customers.
Working Solutions – Travel Customer Care + Customer Service Travel Agent
Working Solutions hires consultants in many different areas who wish to work from home. One area of focus is travel, offering Travel Customer Care and Customer Service Travel Agent positions. After an initial review of your skills and background, Working Solutions will help pair you with job opportunities to fit your area of expertise. Pay varies by position and opportunity, but all offerings are flexible, work-from-home consulting gigs.
Work-at-Home Business Opportunities in the Travel Industry
Do you prefer to be your own boss? There are many home-based franchise and business-in-a-box opportunities that can get you started working within the travel and hospitality industries. Here are just a few companies to check out.
Cruises Inc. – Vacation Specialist
As an Independent Vacation Specialist, you have the flexibility to work when you want, where you want, and how often you want. Earn commission selling cruises, tours, and resort vacations. No experience is required, they provide you with training and support. The startup free to get started is $249 and Cruises Inc. has an A rating with the Better Business Bureau.
Cruise Planners – Travel Agent
Cruise Planners, an American Express Travel Representative, is a low-cost franchise opportunity which requires no Travel Agent experience. Their home-based business model is a family of more than 1,400 franchise owners and is the largest, privately owned, nationally recognized and continually awarded full-service travel franchises in the country. Travel perks include discounted Travel Agent rates, FAM trips, discounted hotel rates, and more. Cruise Planners has an A+ rating with the Better Business Bureau.
World Travel Holdings – Customer Care Rep
World Travel Holdings (WTH) offers work-at-home positions in the travel field. There’s an initial startup fee of $500 (which can be spread out as deductions from your first few months of earning). WTC provides reps with a computer, training, and job listings. The Representatives can then take on various jobs in the travel industry. Pay is often commission-based and hours vary (although some employees report 8-10-hour shifts).
If you’re interested in working in the travel industry and earning travel perks, then there are many areas open to you. You aren’t limited to becoming a Travel Agent.
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