49 Remote Customer Service Jobs: Get Paid to Talk on the Phone

If you’re looking for customer support, sales, receptionist, or phone operator jobs from home, we have you covered. Check out this massive list of remote customer service jobs! 

Over the years, I’ve worked my fair share of phone jobs.

In college, I worked as an appointment setter for a direct sales team. I also worked as a telemarketer, making phone calls for charities, political campaigns, and Pizza Hut, offering customers a buy one, get one free deal.

After college, I moved to Vail, Colorado, to snowboard for the entire season. To fund this excursion, I worked as a reservation agent at the Lodge at Vail, helping people book hotel rooms.

Later, after obtaining my second degree and nursing license, I worked on the phone approving medical equipment, supplies, and nursing visits for Medicaid patients.

If you enjoy talking to others and can stay calm under pressure, there are many remote customer service jobs where you can get paid to talk on the phone!

This list focuses on remote customer service, tech support, receptionist, lead generation, and sales jobs. If you’re looking for telehealth jobs, check out this post.

49 Remote Customer Service Jobs:

1. AAA

AAA hires remote customer service reps for their insurance and membership service centers. These positions are full-time and come with benefits. You’ll need a high school diploma, excellent customer service skills, and computer proficiency to apply for these positions.

2. ACD Direct

If you’re interested in working with businesses or non-profits, ACD Direct might be a great fit. You can remotely as an independent contractor and earn $0.25-$0.35 per talk minute. These are inbound marketing calls, and you get paid per talk minute. ACD Direct does not hire individuals from California, Delaware, Louisiana, Massachusetts, South Dakota, Vermont, Washington, West Virginia, and Wyoming.

3. Aha!

Aha! hires remote customer success specialists from the US, Canada, the UK, Ireland, South Africa, New Zealand, and Australia. To be considered for these positions, you must have at least one year of experience in a product marketing role. Aha! offers extensive benefits and profit-sharing.

4. Aira

Aira hires at-home agents to help assist the blind and visually impaired via phone. Their clients wear special glasses that let agents see the individual’s surroundings so that they can assist these people in their daily lives.

5. Alorica at Home

Alorica is an outsourced communication solution. This means companies hire Alorica to do their phone work (like research, customer service, etc.). You can start working from home as an agent with a background check (and a $31.95 screening fee). You can set your own flexible hours. Customer service reps earn around $15-$18 per hour, and full-time positions come with benefits.

6. Amazon

Amazon hires work-from-home customer service associates. You’ll interact with customers via phone, chat, and email in this position. Amazon has both full- and part-time jobs available. With Amazon, you’re hired as a W2 employee, not an independent contractor.

7. American Express

At American Express, they hire remote call center workers for customer service, travel and lifestyle, sales, and human resource positions. One cool thing about American Express is that they’ll install high-speed internet access and landline telephone access at your residence, which saves you from covering this added expense.

8. Apple

Apple hires part-time and full-time at-home advisors, team managers, and area managers to provide customer service and tech support to Apple users. You must have two years of tech troubleshooting experience and be able to type 40 WPM. These positions come with competitive pay, benefits, and an iMac and headset.

9. Aspira

Aspira hires individuals from the US and Canada for remote customer service roles within the outdoor recreation niche. Work-from-home positions will display the word “remote” on their job page in the job title. You must have excellent communication skills and previous customer service experience to apply. Aspira offers competitive pay and many benefits like three weeks of paid vacation.

10. Aspire Lifestyles

Aspire Lifestyles is a global company that hires individuals for remote customer and concierge services. Look for the job listings with “work from home” in the title to find their remote positions. The pay is competitive, and full-time positions come with benefits. You should have a high school diploma and excellent verbal and written communication skills.

11. BloomsToday

BloomsToday, a US-based floral provider, hires independent sales reps to answer incoming calls and educate buyers on their products. Base pay is $15 per hour, but top performers can earn up to $24 per hour. You should have excellent communication skills and a strong interest or previous experience in sales. BloomsToday does not hire individuals from Texas, California, or Florida.

12. BroadPath

BroadPath hires W2 employees to work on customer service projects that usually last six to nine months. Training for each project is generally two weeks, and it’s paid. BroadPath also supplies employees with all of the computer equipment you’ll need to perform your job. Qualified applicants should have a high school diploma or GED and two years of customer service experience. Employees are eligible for medical benefits after one year of employment.

13. Carnival Cruise Lines

Carnival Cruise Lines occasionally hires virtual vacation planners to help customers with their travel plans, questions, and concerns. You must have a dedicated phone line and quiet office space to work.

Read: Remote Jobs in the Hospitality, Travel, and Tourism Industries

14. Cigna

The insurance company, Cigna, hires remote customer service representatives, customer service advocates, customer service intake representatives, and more. Positions are location-dependent, and they require a high school diploma or GED, excellent communication skills, and a passion for providing stellar customer service. Full-time jobs come with a wide variety of benefits.

Read: Remote Customer Service Jobs that Don’t Require Experience

15. Concentrix

Concentrix hires full- and part-time sales and service reps, customer service reps, and tech support reps from 35 different states. You’ll need a high school diploma or GED and one year of customer service experience for these remote call center positions. Concentrix offers paid training and benefits, but they do not hire residents from Alaska, California, Connecticut, Washington DC, Hawaii, Illinois, Maine, Massachusetts, Montana, Nevada, New Jersey, New York, Oregon, Rhode Island, or Washington.

16. CVS

CVS hires work-from-home call center customer service representatives. You must live within 75 miles of a training facility and have at least six months of experience. CVS offers competitive pay, paid training, and benefits.

17. DISH

DISH, which owns Sling, OnTech, DISH wireless, and Boost Mobile, hires customer service associates, customer service representatives, tech support, and more! They hire in 28 different states, and full-time positions come with extensive benefits, including all the equipment you need to start. To qualify for these positions, you must have a high school diploma and six months of customer service experience.

18. Enterprise Holdings

Enterprise Holdings, which houses Enterprise Rent-A-Car, Alamo Rent-A-Car, and National Car Rental companies, offer work-from-home positions for reservation sales representatives. The hourly pay rate starts at $16.50 per hour, plus a competitive commission structure.

19. Exact Sciences

Exact Sciences hires remote customer care specialists to provide phone support to health care providers, patients, and the general public. You’ll need a high school diploma or GED and four years of related experience for this position. These positions are full-time and come with benefits.

20. Gabbyville

Gabbyville hires full- and part-time virtual receptionists in the US. They offer flexible hours (5:00 am EST-5:00 pm PST Monday – Friday). If you’re interested in working for Gabbyville, send your resume to [email protected] You should have excellent communication skills and prior administrative, customer service, or receptionist experience.

21. Hilton

Hilton hires reservation sales specialists and customer care coordinators. You must have excellent communication skills, persuasive sales ability, and customer service experience. Hilton offers an extensive benefits package and base pay and performance incentives for top performers.

22. Holland America

Holland America hires work-from-home cruise consultants to promote and sell cruises through outbound calls. Must reside in one of the following states: Washington, Oregon, Colorado, or Nevada, to be considered for employment. Positions are full-time and come with generous benefits like paid time off, health coverage, travel perks, 401k, and more.

23. HotelTonight

HotelTonight occasionally hires remote customer service reps in 14 states to help customers resolve issues. You must have at least one year of call center experience. This position includes benefits like medical, dental, 401k, and travel perks.

24. HSN

HSN hires work-from-home customer service and order specialist reps. Even though you’ll be working remotely, positions are location-dependent (most in Florida). You must have a high school diploma or GED and previous experience. Starting pay begins at $14 per hour, and it increases every three months for the first year.

25. KellyConnect

KellyConnect, a branch of Kelly Services, offers remote customer service positions. In these roles, you’ll earn $13.50 an hour for training, then $14.50 after you complete 90-days on the job. Applicants should have a high school diploma or GED, excellent communication skills, and at least six months of customer service experience.

26. Lincoln Financial

Lincoln Financial hires website technical support representatives, customer service associates, bilingual customer service representatives, and more. Positions are location-dependent, but some do not require any experience making them perfect for high school and college grads. Positions are full-time work opportunities, and they do come with extensive benefits.

27. LiveXchange

LiveXchange, formerly ContractWorld, hires independent contractors from the US, the UK, and Canada to provide customer service for companies like Pizza Hut, Loreal, and KFC. You’re paid per call with average earnings between $8-$16 per hour with this at-home opportunity. Be aware that ContractWorld charges a $75 fee for their agent access course, a monthly $29 software licensing fee, and a $4.95 monthly payment processing fee. Personally, I think these fees are excessive, especially since you’ll have to pay self-employment taxes too.

28. LiveOps

LiveOps hires independent contractors in 36 states for customer service roles and phone work. With this opportunity, you can set your own schedule, and the pay is between $12-$15 per hour. LiveOps contracts with companies like Murad and ProFlowers.com.

29. Neiman Marcus

Neiman Marcus hires seasonal customer care phone associates to provide sales and service support to customers. You must have one year of call center experience and reside in Texas, where you’ll be required to attend on-site training. They usually start hiring in August or September for these seasonal positions.

Read: Remote Retail Jobs: Ways to Work Retail From Home

30. NexRep

NexRep hires work-at-home agents for inbound sales, outbound sales, and customer care positions. Many positions offer an hourly base pay with commission opportunities. You’ll be an independent contractor, not a W2 employee in this position. NexRep hires for companies like Red Bull, Priceline, GrubHub, and more. NexRep does not hire in the following states: AR, AZ, CA, CO, CT, DC, IL, MA, MD, ME, MO, NJ, NY, OR, RI, VT, WA, and WI.

31. Nordstrom

Nordstrom occasionally hires work-at-home customer care specialists. These positions are full-time, and they come with great benefits like medical, dental, vision, merchandise discounts, and a 401k plan. They tend to start hiring in August and September for the increased demands during the holiday season.

32. Omni Interactions

Omni Interactions hires independent contractors from the US to provide customer service and support via phone, email, chat, and social. You have complete control over your schedule with these roles, and most positions pay $17.00 per hour. You should have excellent communication skills, a personal computer, and a hard-wired high-speed internet connection.

33. PhoneBurner

PhoneBurner hires full-time customer support reps to answer inbound calls, emails, and chats. The compensation ranges from $17-$20 per hour, and you must have two years of experience in tech support.

Read: Best Work-From-Home Jobs if You Have a Background in Customer Service

34. Smith.ai

Smith.ai hires full- and part-time virtual receptionists to work Monday – Friday, answering calls, taking messages, booking appointments, and other administrative activities. You must have excellent communication skills and be able to type 40 WPM. Starting pay for US agents is $15 per hour, and full-time positions come with benefits.

35. Support.com

Support.com hires remote customer service representatives to provide tech support. They offer a wide range of benefits, like paid training, health insurance, PTO, a pay-for-performance bonus program, and more. You must have at least one year of experience, be able to type 40 WPM, and have excellent communication skills.

36. Sutherland CloudSource

Sutherland CloudSource hires virtual customer service representatives, tech support, and sales reps. With these roles, you need to have a high school diploma or GED, although some positions require a higher level of education. Sutherland offers paid training, benefits, and W2 employment, and they hire in all states except Hawaii and Alaska.

37. SYKES

SYKES hires home-based call agents across North America to answer inbound calls. Unlike many other call center jobs, you’re hired as an employee, not an independent contractor at SYKES. This position offers competitive pay, health, and retirement benefits, as well as career advancement opportunities.

38. Teleflora

Teleflora hires seasonal (usually before Christmas, Valentine’s, and Mother’s Day) work-at-home agents to assist with inbound orders and calls. This role requires a landline, a PC (no Macs allowed), and basic data entry skills. Pay is $8 per hour.

39. TeleReach

TeleReach is business-to-business marketing, meaning you aren’t selling products via cold calling. Instead, you’re calling businesses looking for the services and products you have to offer. To work with TeleReach, you must have a landline and undergo a training process. You can earn between $35k-$85k annually, depending on the number of calls and sales you make.

40. TTEC

TTEC hires global associates for customer service, sales, and technical support via phone, chat, and social media. This position includes paid training, but you must have a dedicated phone line. TTEC does not hire individuals from California, Hawaii, Illinois, or New York. Applicants must have a high school diploma or GED and at least six months of experience.

41. U-Haul

U-Haul hires part-time sales and reservation representatives to help customers. During busy times of the year, hours may vary, but for the most part, the schedule is flexible. You must commit to a four-week training program and have a good grasp of geography.

42. UnitedHealth Group

The healthcare insurance company UnitedHealth Group hires remote customer service representatives, bilingual customer service representatives, sales support reps, and customer service supervisors. These positions require a high school diploma or GED and one year of customer service experience, and they are location-dependent. Full-time jobs come with benefits.

43. Unum

Unum hires remote customer service representatives to help customers with health insurance. You must be located in the eastern or central time zone. These positions come with paid training and lots of benefits. To find these positions on their career portal, search for the keyword “remote.” Applicants will need a high school diploma or GED and relevant experience.

44. Verizon

Verizon hires remote customer service representatives in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Minnesota, New Mexico, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Utah, and Washington. While agents work remotely, you may need to occasionally attend onsite meetings and training, hence the location requirement. Verizon provides workers with a computer, telephone, headset, applicable software, cables, and a monthly stipend for your internet connection.

45. Vivint Smart Home

Vivint Smart Home hires individuals for work-from-home tech support roles. You’ll answer inbound calls from customers to provide tech support and customer service in this position. Must live within a 100-mile radius of one of their training centers. Starting pay is $12.50 per hour and comes with health insurance, paid time off, 401k, and more.

46. VoiceLog

VoiceLog customer service reps make a minimum of $8.50 per hour and work afternoon and evening hours. As a VoiceLog operator, you’ll receive live calls from companies looking to verify connections and sales and combat fraud. You’re required to work a minimum of 20 hours per week, but you can work in 2, 3, 4, 5, or 6-hour shifts. You must have at least one year of customer service experience.

47. Williams-Sonoma

Williams Sonoma hires remote customer service representatives to engage with customers via phone, chat, and email. These work-at-home jobs pay $15 per hour and come with discounts on merchandise, health care and dental benefits, and a 401K. You must be able to work 30-50 hours per week; paid training is included.

48. Working Solutions

Working Solutions hires independent contractors for remote customer service, sales, and support. Depending on which program you’re working on, agents can earn anywhere from $9-$30 per hour. Working Solutions does not hire individuals from California, New York, Pennsylvania, or Washington. Applicants will need to pass a criminal background check, which will cost you $18.50.

45. Wrrk

Wrrk has remote customer service jobs where you’ll assist customers via phone, chat, and email. You must reside in Texas, Colorado, Arizona, Georgia, Ohio, Pennsylvania, Louisiana, Missouri, North Carolina, Kentucky, Nebraska, Washington, or Oklahoma and have one year of experience. This is a W2 position with health benefits.

49. Xerox

Xerox hires for many work-from-home positions, but their phone jobs consist of remote support specialists, tech support, and customer care specialists. Positions are full-time and come with many benefits and learning and development opportunities.

Another Way to Get Paid to Talk on the Phone

There is one other way to work from home on the phone, and that’s being a phone actress! Yes, I’m talking about PSO jobs (phone sex operator jobs). I don’t cover this occupation on the website. However, if this is something that interests you, you can search for these remote jobs on Google. Just be aware that there are phone sex operator scams out there. The Penny Hoarder has some valuable tips for finding a PSO job without getting scammed here.

Conclusion

One last note about remote customer service jobs, most of these positions require you to have a dedicated phone line. For more information on equipment requirements — check out this post.

There are lots of companies looking for phone workers with excellent communication skills. If you are interested in getting paid to talk on the phone, one of these remote customer service phone jobs might be perfect!

Do you have a remote customer service job? Which company do you work with? Drop us a note; we’d love to hear from you!

Originally published March 7, 2017. Content updated May 13, 2022.