On the hunt for the ideal work-from-home job? Here’s one you probably haven’t considered yet! Appointment setter jobs are a good career option for those who don’t mind chatting on the phone and are interested in sales.
This is a position that allows you plenty of freedom and flexibility. You can easily find both full and part-time jobs available, so you’re sure to find something that fits, whether you want steady work or a side hustle for your spare time. For most appointment setter jobs, you don’t need any prior experience, making it a great position for beginners or those looking for potential career growth. For a job that just about anyone can do, the pay isn’t bad either!
So if you’re considering a career in appointment setting, keep on reading to find out what it’s all about and to find some current remote positions.
What is an Appointment Setter?
The goal of an appointment setter is to secure future sales appointments for a company. From a list of potential leads, you reach out to these customers via outbound calls and tell them a bit more about the product or service your company offers. If all goes well, you update their details in a database and schedule a sales appointment.
You’re the first point of contact potential clients make at a company, so you’re just giving them the overview, typically following a script.
Appointment Setter Job Description
When it comes to placing these phone calls to potential customers, you’re not pulling names out of thin air. You’re given a list of phone numbers that have been acquired from email lists, contact forms, social media, etc. Most companies also have a select phone script, discussion points, and basic questions to use, so you’re not just winging it.
The goal is to create interest in the goods or services of the company so that they want to book a sales appointment to learn more. During the call, you would take notes and update any important information for the sales team to utilize during their appointment.
Often, you would be using a Customer Relationship Management (CRM) tool that allows you to keep a detailed log of calls, contact information, success, and any other notes so that anyone in the company can easily access this information.
Besides calling prospective clients, you may also be asked to give sales materials to the customers, such as information kits and product samples. If a call goes well, you may be asked to provide a live transfer to closing sales agents. Some companies also require their appointment setters to create reports on their results and activities.
How Much Can You Make as an Appointment Setter?
According to Glassdoor, the average salary for appointment setter jobs is $56,124, with a base salary of $34,000. Zippia reports an average of $31,502 a year or $15 an hour. You may also see commission-based bonuses or incentives where you earn more money based on the success of your call, either leading to more appointments or actual sales.
Appointment setter jobs are typically seen as entry-level positions. It’s a good way to get your foot in the door at a company you’re interested in working at. If you’re interested in getting into sales but don’t have experience yet, appointment setter jobs are an excellent place to start.
Appointment Setter Job Requirements
Appointment setters need to be able to talk on the phone for long periods of time. This means they need excellent phone etiquette, outstanding listening skills, and a positive attitude. Overall, good customer service is the primary goal of a call.
Besides great communication skills, you’ll also need to be computer literate. You’ll likely be working with a CRM tool and will need to be comfortable working with essential computer software like Microsoft Office, Outlook, and Excel. Close attention to detail will benefit you in this role.
This is a very results-driven position, so you need to have the motivation to turn leads into new clients. It’s the art of the sales pitch!
Previous telecommunications experience is considered an asset. You may also take a course in office administration or customer engagement, but it’s certainly not necessary for the role. Most of the time, positions will simply ask for a high school diploma or GED and provide you with on-the-job training. By practicing the script and being as familiar as possible with the product, you’re sure to excel.
Work From Home Appointment Setter Jobs
Since this isn’t a niche role and it’s high in demand, you’ll likely find lots of listings for appointment setters on places like Indeed, LinkedIn, and Glassdoor. Start with a search of your location followed by appointment setter jobs on Google, and you’ll get plenty of results.
Most of the time, these positions are completely remote. If you need additional help looking for open positions, check out some of the companies below that frequently hire appointment setters!
It’s important to note that terminology for this job can differ from company to company. While some will call the role “appointment setter,” others may call the role outbound sales, customer service, sales, or even admin. It’s important to pay attention to the job description and see what the position actually entails.
1. Paragon Planners
This company actively hires scheduling and appointment setters for their clients. If you take a look at their opportunities page, they’re pretty much always hiring appointment setters and schedulers in their client services department.
They hire in several states, including Arizona, California, Colorado, Florida, Idaho, Kentucky, Michigan, Missouri, North Carolina, Ohio, Oregon, South Carolina, and Texas.
2. ADP
ADP is a human resources management software. Used by many, they frequently hire for a variety of roles. Find positions in sales, client service, implementation, technology, and more, most of which are listed as remote.
3. Accolade Support
As a virtual call center, they provide clients with customer service agents specializing in tech support and appointment setting. All of the positions are considered independent contractors and allow you to work from home.
4. Blue Zebra
Blue Zebra specializes in appointment setting only. They hire work-from-home contractors who are comfortable with telecommunications. You need to have prior experience as an appointment setter for this position, but you will receive an average pay of $15 an hour.
5. Qurate Retail Group
You’ll always find work-from-home jobs with the Home Shopping Network, now under the umbrella of Qurate Retail Group. They are constantly hiring sales and customer service associates to help service the number of inbound callers they get.
6. Amazon
As one of the world’s top businesses, they are always hiring for virtually every job category you can think of. Find telecommunication positions in customer service, administrative support, and sales. Position locations and work-from-home opportunities vary greatly, so try to filter based on your area.
7. LiveOps
At LiveOps, you can set your own hours and work from wherever you like as an independent contractor. As a contact center, LiveOps’ pay is based on a per-talk-minute rate, meaning that the more calls you make, the more money you make. Most positions are outbound sales agents and bilingual call center agents.
8. Smith.ai
Smith.ai hires virtual receptionists for companies looking to outsource their customer service. You work from home and can work with all kinds of companies, answering questions and providing sales support through calls or web chats.
9. Working Solutions
Working Solutions hires contractors to work in customer service, tech support, data entry, and sales. This company pays anywhere from $7.50 to $30 an hour, depending on the complexity of the work. While the position is remote, they only hire independent contractors from the US or Canada.
10. ACD Direct
ACD Direct provides customer interactions to its client companies as an outsourced contact center. They often have openings for support specialists who work in their call center division. All of their agents work from home across the United States.
11. Orbit Energy and Power
This company offers products for the home, from shingles to plumbing to solar powering. They frequently hire appointment setters, sales representatives, inbound and outbound call representatives, and customer service agents.
12. City Twist
This company offers digital advertising services. Specializing in email marketing, City Twist frequently hires work-from-home appointment setters. They advertise a highly competitive salary, health insurance, paid time off, and a casual atmosphere.
13. Ansafone
Find all kinds of work from home appointment setter jobs and other customer service positions at this company. They service Fortune 500 companies, other businesses, and even government organizations. All of their positions are work from home, and most are full-time. They’re almost always hiring!
14. Upstart
Upstart is an AI lending platform that helps to provide affordable credit. Their employees can work anywhere in the US or from one of their offices in San Mateo, Columbus, or Austin. Roles include inside sales, executive assistants, IT support, and customer success.
15. TeleTech at Home
Find part-time or full-time remote positions working in customer service and business support. While pay is about $9 to $10 an hour, it does include a full benefits package with health and a 401k.
16. OutPLEX
This company offers in-person roles in the US, Dominican Republic, and Columbia, as well as numerous work-from-home positions. Roles may include appointment schedulers and customer service representatives to assist in answering questions and concerns. Their clientele is in the healthcare industry, so prior experience in a medical office is a plus.
17. FlexJobs
FlexJobs is an online job board that specializes in remote and flexible job listings. They screen every single job on their site, so you never have to worry about falling prey to a scam. The thing I like about FlexJobs, is they have many different ways to sort job listings, so you can quickly find the type of work you want to do. On this page, they have a big list of remote appointment setting jobs for you to check out.
Conclusion
Have you heard of any other great appointment setter jobs? Leave them in the comments down below so we can all share the amazing work-from-home opportunities.
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